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Thematic analyzes customer feedback to tell companies how to increase customer satisfaction and reduce churn.

To explore what Thematic can do, select one of our demo datasets below.

Featured demo

What insight did we find for South West & Delta airlines?

Thematic analyzed over 44,000 reviews of US-based airlines. Watch the video to see the insight we quickly discovered about “checked bags”, and then try the demo yourself to see what insights you can discover.


US Airlines


Business school


Fashion brands


Phone app

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San Francisco, US +1 650 218 6903 •  Auckland, NZ +64 9 889 1511

Customer Experience Update