Archive for September 30, 2019

How to analyze survey data: best practices for actionable insights from survey analysis

Collected all of your survey data? Great. Confused about what to do next? Don’t be. If you’ve ever stared at an Excel sheet filled with thousands of rows of survey data and not known what to do, you’re not alone. Use this post as a guide to lead the way to execute best practice survey analysis in 2019. Customer surveys can have a huge impact on your organization. Whether that impact is positive or negative…

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Customer Experience Update