Know the why behind your metric: NPS, CSAT, app store rating, or customer churn! Have instant answers and present them in your stakeholders' language.Find out how
Find insights without looking for them. Thematic discovers relationships and patterns in feedback and brings emerging trends to your attention.Discover insights in your data
Get a high-level perspective of feedback and drill down into sub-themes and segments.Try it out
Incorporate existing growth, operational, and loyalty metrics into predictive & prescriptive analytics.Learn how to combine feedback & spend
Measure changes in feedback themes over time to uncover drivers and measure the impact of your initiatives.Book a demo with an expert
Thematic shows trends in a theme volume and its impact. Data tells a clear story of what what worked and what didn't.
Create custom views for every partner and stakeholder that highlight the most relevant patterns and insights.Request a personalized demo
Benchmark performance by region and subscribe business unit owner to receive the results weekly via an email.
Automatically recognize comments and customers that require follow-up. Trigger workflow, Jira tickets, email notifications for everything from compliance to thank you notes.See demo of closing the loop on feedabck
Trigger workflows for specific themes in customer feedback.
Share charts and insights over email. Create stunning reports and presentations with PowerPoint export.Learn more in a demo
Thematic exports a PowerPoint with editable Excel chart data. You can use your look and feel template too!
Complete the form to get in touch with one of our experts to see the Thematic platform in action. We'll show you how you can use Thematic to find actionable insights in your feedback in just minutes, and how you can get a unified view of what your customers need regardless of feedback channel.
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