Our AI automatically builds a two-level taxonomy of themes and sub-themes from your dataset. This ensures you can listen to customers on their terms - understanding what they mean, beyond what they’ve said. If you only need keywords, it’s easy to see those too.Find out how
Sentiment Analysis is applied to the overall dataset, themes, sentences, and individual statements. Our AI is trained on millions of feedback pieces to achieve high accuracy and granularity you can trust. It’s easy to see how your customers feel, and why.Try on your data for free
Explore insights at the level you need, from surface-level themes with detailed sub-themes to descriptive summarizations. Theme Volume shows you the topics most talked about, while Theme Impact pinpoints what’s affecting your metrics. Use data visualizations to get a clear and rich understanding of customer feedback.Learn more
No matter how technical your product is, you’ll be up and running with accurate themes in days. There’s no need to manually set up taxonomy models. But if you have already built one, we can easily refine themes to fit. You can tailor themes to add your expert nuance: it’s low effort and low maintenance.Learn more
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