Empower everyone to discover insights hidden in your feedback

Thematic is a revolutionary solution to help every team make confident, smarter decisions with up-to-the-minute analytics.

Trusted by leading product companies

Get to results faster

We’ll help you set the vision for your feedback program and assess where you are in your journey, with a view to expanding usage, adoption, and ROI. We’ll work with you to build a business case and roadmap to bring the entire organization on board.

Helping everyone succeed

Our customer success team is by your side as your program grows, helping you build capability and self-service. Drive more value with team onboarding, planning, optimizing your feedback analytics, and flexible support.

Delivered technology that works

Our delivery team will tailor the solution to your program blueprints. The fully-configured program will include integrations, customizations, or migrations. Our engineering team will drive a solid solution forward with technical insight and expertise.

Strategic services, with you every step of the way

The most successful companies weave feedback insights into the fabric of their organizations. Let us help you build an insights engine, upskill your team and advance your feedback insights and product analytics program.

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Thematic enabled the product team and leadership to quickly dig into the biggest problems, at a city and national level, within minutes. It saved us a lot of researcher time and company money, giving us time to delve into issues and identity solutions.
Arianna McClain

Empower everyone with the tools to be a data-led customer hero

Get your decision makers out of the weeds and enable them to get the contextual insights they need, without having to wrangle feedback data.

Use Thematic’s visualizations and workflows, or tight connections with Tableau, PowerBI and others to deliver data how, when and where it’s needed.

Thematic data flows
Empowering everyone to get the insights needed to make better products

Powerful on its own, better shared

Thematic makes it easy for everyone to make confident decisions with feedback data into customer understanding with rich, data-backed insights. Thematic eliminates the complexity of aggregating and categorizing feedback, while giving customers the highest levels of analysis, scalability, and availability.

Anyone can find and share meaningful insights with Thematic’s data visualization tools. Or move the data into your nominated visualizations such as PowerBI and Tableau. It’s up to you. Thematic doesn’t hold data hostage, with data warehousing integrations like Snowflake, Redshift, and more.

Put insights into everyone’s hands - securely

Gain visibility and control over all users with a single admin dashboard. Thematic offers a robust set of data protection and admin controls: admin, editor, contributor, and viewers, as well as workspace and dashboard permissions. Admin dashboards deliver increased visibility over user activity.

Protect your analytics data

We incorporate data security, availability, and confidentiality into all aspects of our business. Ensuring the safety and privacy of your data is a core part of our everyday processes:

  • We have a comprehensive risk management system in place that is SOC2 Type II certified and audited.
  • Our physical infrastructure is hosted on highly secure data centers that are ISO 27001 and SOC 2 Type II certified.
  • Enterprise admins can securely deploy Thematic to their organizations with Single Sign-On (SSO).
  • Annual Penetration tests: Our infrastructure, web applications and APIs are penetration tested by external independent parties, to ensure there are no vulnerabilities.
  • All communication between Thematic servers and the client browser is secured using the industry-standard Transport Layer Security (TLS). Only the most relevant and secure level of TLS is accepted by Thematic.
  • Regional data hosting and storage.
Scale your feedback analytics with Thematic
Speak with our sales team to start building your perfect analytics solution.
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