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I was blown away. We could easily drill down into themes and look at how they impact NPS score. They saved months of custom analysis.
Thematic makes it easy to get actionable insight from our data. I really like the way the platform is able to quantify the impact of a particular topic or theme on our customer metrics.
With Thematic, we can walk teams through top issues while showing them specific feedback. We can set up our product roadmap better with clearer information about what people want
The results are the best I have seen from any software solution I have tested, by a clear margin.