



Turn all your unstructured feedback into actionable intelligence
Researchers trust Thematic to turn tons of customer feedback into the specific insights needed to help improve experiences, usage and profitablity.
Learn why our customers love ThematicConnect & Combine
Connect your feedback from online reviews, chat, surveys, and more with one-click integrations. Thematic can automatically redact data, easing the way teams use feedback, in a safe and compliant way. Unified data analytics
Tag & Theme
Thematic tags feedback for you with themes and sentiment as they emerge, and quantifies repeated themes. Use search tools to discover similar themes and get more insight. Easily modify themes with controls like edit, ignore and merge. Text & Sentiment analytics
Slice & Dice
Analyze customer feedback through filters like product, channel, region, theme, sentiment or date. Then drill right down to the raw feedback. Automatically alert PMs or operations teams to new feature feedback or support issues. Analysis & reporting
Meet the feedback analytics platform
for innovative industry leaders
Best in class insights, now instantly readable
A revolutionary white box approach to feedback analytics that's insanely good at delivering accurate insights. Thematic and sentiment analysis powered by AI and quickly validated by you. Now, save even more time with LLM powered readable summaries.
Discover product features Try ThematicMaking it easy for the whole organization to make better decisions
You’re in good company
Over 7,000 insights analysts, researchers and product managers use Thematic

Intercom

DocuSign


Melodics

Vodafone


Hewlett Packard

InfoTools

Sky TV

CFS Australasia

JetStar
