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How Productops scaled feedback analytics during hypergrowth at Hopin

Thematic
152 subscribers
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126 views 3 years ago
In this fireside chat with Emily Mabin Sutton and Alana Dell, discover how Hopin turned massive amounts of customer feedback into better product decisions as they went through hypergrowth. You'll learn: How their team scaled productops as customer demand grew super fast, super quickly during the pandemic. How to unify the customer voice for PMs, as channels, feedback volume and product features grow How they made data-led decisions to prioritize product features. ...more
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How Productops scaled feedback analytics during hypergrowth at Hopin
1Likes
126Views
2022Mar 17
In this fireside chat with Emily Mabin Sutton and Alana Dell, discover how Hopin turned massive amounts of customer feedback into better product decisions as they went through hypergrowth. You'll learn: How their team scaled productops as customer demand grew super fast, super quickly during the pandemic. How to unify the customer voice for PMs, as channels, feedback volume and product features grow How they made data-led decisions to prioritize product features.

Follow along using the transcript.

Thematic

152 subscribers