Gary Batroff

Gary (CCXP) is SVP Sales & Partnerships at Thematic. With 15+ years leading CX initiatives, he’s a seasoned pro in text analytics, customer journeys, and data‑driven insights.

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Choose Open-Ended Comments and Conversations Over Rating Scales Members Public

Why you should choose open-ended comments, and conversations, over rating scales.

Gary Batroff
Gary Batroff
Surveys & Feedback Collection

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