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Recent posts

Product discovery: what you need to know
Product discovery: what you need to know
Members Public

Product discovery guides product development teams to find the right problems to solve for their customers. But what is product discovery, and what makes it work well?

Product Experience
The best text analytics software platforms (2022)
The best text analytics software platforms (2022)
Members Public

When you’ve got big data, you need the right analytics tools to make sense of it! We’ve pulled together this list of the best text analytics software platforms to help you decide on the right provider for your company.

Product update: integrations management and data upload history
Product update: integrations management and data upload history
Members Public

We'd like to highlight a couple of product updates which will make your life easier: integrations management and data upload history.

Thematic
Product update: key takeaways
Product update: key takeaways
Members Public

Our product team's latest invention is the key takeaways widget. It provides a shortlist of key takeaways based on what’s showing up in your data, and it feels like pure magic!

Product Experience
Thematic's favorite brands
Thematic's favorite brands
Members Public

The Thematic team gave feedback on several high profile brands to discover Thematic’s favorite - as well as the reasons why.

Thematic
Product update: new filters
Product update: new filters
Members Public

We've updated Thematic's filter interface so it's faster and easier to use. We also have new filtering options and the ability to filter by themes!

Product Experience
AI-powered, human enhanced!
How to take feedback analytics to the next level
AI-powered, human enhanced! How to take feedback analytics to the next level
Members Public

Can you trust AI when you don't understand the way it makes decisions? Or do you need control? Learn how AI and people can collaborate to get the best insights from feedback faster.

AI & NLP
Thematic is a G2 high performer!
Thematic is a G2 high performer!
Members Public

We’re delighted to announce that we have been named a High Performer at G2.com for three categories: Feedback Analytics Software, Text Analysis Software and Enterprise Feedback Management.

Thematic
Do you have concerns about feedback analytics? We have the answers!
Do you have concerns about feedback analytics? We have the answers!
Members Public

We understand if you have some concerns about how Thematic can work for you, but we’re keen to put your fears to rest! Here are some of the biggest concerns our prospective customers bring to us, and how we eliminate each and every one.

Feedback Analysis
Thematic analysis: an overview
Thematic analysis: an overview
Members Public

When you have a lot of text feedback, how do you begin to make sense of it all? One of the best approaches is thematic analysis.

AI & NLP
How to build a story from customer feedback
How to build a story from customer feedback
Members Public

Building a story from customer feedback is a critical skill you need to learn, especially if you're responsible for delivering insights across your company.

Feedback Analysis
How an Apple Music bug hurt their rating on the Google Play store
How an Apple Music bug hurt their rating on the Google Play store
Members Public

There's an avalanche of data out there, and it's fun for us here at Thematic to put our platform through its paces and see what turns up. In this case, we analyzed reviews of the Apple Music app on the Google Play store.

Product Experience