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Recent posts

Most Popular Sentiment Analysis Tools (+ AI Tools)
Most Popular Sentiment Analysis Tools (+ AI Tools)
Members Public

The top traditional and AI sentiment analysis tools that are shaping the way we analyze text.

Sentiment Analysis
Thematic Analysis Software: 5 Top Tools & How It Works
Thematic Analysis Software: 5 Top Tools & How It Works
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With AI-driven thematic analysis software, you can generate actionable insights effortlessly. Here’s what you need to know about this method of data analysis tool.

AI & Tech
Customer Experience Analytics: How To Measure & Improve CX
Customer Experience Analytics: How To Measure & Improve CX
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What to consider when evaluating a customer experience analytics solution, and how to use customer insights.

Customer Experience
The Best VoC Analytics Tools: Analyze Feedback Easily
The Best VoC Analytics Tools: Analyze Feedback Easily
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The best VoC analytics tools for creating surveys, collecting customer feedback, performing AI analysis, and more.

Voice of Customer
Ensuring AI Transparency and Trust: How Thematic aligns with ESOMAR's Guidelines for AI buyers
Ensuring AI Transparency and Trust: How Thematic aligns with ESOMAR's Guidelines for AI buyers
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Discover how Thematic meets key ESOMAR guidelines for AI buyers by ensuring accuracy, transparency and reliability in it's AI-driven insights. Learn about our processes for delivering results that are fit for purpose.

AI & Tech
Creating a Voice of Customer Strategy: 8 Clear Steps
Creating a Voice of Customer Strategy: 8 Clear Steps
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In this guide, we'll walk you through 8 clear steps to build a VoC strategy that not only listens but leads.

Voice of Customer
Must Use Chattermill Alternatives & Competitors
Must Use Chattermill Alternatives & Competitors
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A Chattermill competitor could help your business achieve its goals better and faster – while putting the voice of the customer at the heart of everything

AI & Tech
Simple Guide to Voice of Customer Analytics: Tools & Strategies
Simple Guide to Voice of Customer Analytics: Tools & Strategies
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Analyzing your customer feedback gives you actionable, targeted insights that help you fine-tune strategies, enhance customer experiences, and fuel real growth.

Voice of Customer
The Top 10 Voice of Customer (VoC) Tools
The Top 10 Voice of Customer (VoC) Tools
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Voice of customer tools collect and analyze customer feedback, then turn it into data you can use to grow your business. Discover the best VoC tools on the market.

Data analytics
Top Medallia Alternatives & Competitors (And What They’re Best At)
Top Medallia Alternatives & Competitors (And What They’re Best At)
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You’ve been searching for the best customer experience platform and came across Medallia. But, a few things are stopping it from being the best choice for your organization, so you’re looking for alternatives. While some Medallia competitors offer similar all-in-one solutions, there are other alternatives you can use

Thematic vs Others
What is the Voice of Customer (VoC)? Start A Program Easily
What is the Voice of Customer (VoC)? Start A Program Easily
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Voice of Customer Made Easy: The Professionals’ VoC Handbook Written by a CX expert, this handbook simplifies VoC strategies and helps you get the most from customer feedback. What's inside: * Easy-to-follow VoC strategies * Tips for analyzing feedback * Plus: Bonus VoC checklist Download your free copy today! Voice of Customer Made

Product Experience
Product Update: Shared Answers, Improved Nav and more
Product Update: Shared Answers, Improved Nav and more
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We've enhanced our Conversational Analytics feature and set up email workflows for Thematic Answers and comments. Plus now you can pull data from Snowflake!

Product Updates