We see a blueprint of something being developed (product) - around it are a variety of analytics UI elements.

7 Ways Text Analytics Helps in Product Development Members Public

Learn how text analytics enhances product development by analyzing feedback, identifying trends, and refining features.

Kyo Zapanta
Kyo Zapanta
Text Analytics
A step ladder leads to a lit door, almost inviting the viewer in. Around it, UI elements float around.

Customer Insights Framework: A Step-by-Step Guide to Customer Understanding Members Public

Learn how to develop a customer insights framework to better understand customer behavior and improve decision-making.

Kyo Zapanta
Kyo Zapanta
Customer Experience
A phone with a chat box is beside an AI chip. All around are UI elements symbolizing customer service.

How AI Text Analytics Enhances Customer Service: A Comprehensive Guide Members Public

Learn how text analytics helps customer service by analyzing feedback, boosting satisfaction, and driving loyalty.

Kyo Zapanta
Kyo Zapanta
Text Analytics
Lights are going into a computer screen with an analytics dashboard. On the side, we see an AI chip.

8 Ways AI is Revolutionizing Customer Insights and Predictive Analytics Members Public

Discover how AI is revolutionizing customer insights, improving predictions, and enhancing decision-making for businesses.

Kyo Zapanta
Kyo Zapanta
Customer Experience
A customer and a customer-service representative are sharing conversation after purchase.

The Best Customer Insights Platforms for Smarter Decision-Making Members Public

Discover top customer insights platforms that help businesses analyze data, improve engagement, and make smarter decisions.

Kyo Zapanta
Kyo Zapanta
Customer Experience
Illustration of bar charts with speech bubbles showing feedback icons, hearts, stars, and user symbols in purple tones.

6 Text Analytics Approaches: A Comprehensive Review Members Public

This guide breaks down six key text analytics methods, explaining how they work and when to use them.

Alyona Medelyan PhD
Alyona Medelyan PhD
Feedback Analysis
A bunch of customer feedback representing streamline of analytics is going through a shining keyhole.

The Smart Guide To Customer Insights & Analytics Members Public

Discover how customer insights and analytics help businesses make data-driven decisions to improve marketing, sales, and retention.

Kyo Zapanta
Kyo Zapanta
Customer Experience

How to Analyze Survey Data: Best Practices for Survey Analysis Members Public

If you’ve ever stared at an Excel sheet filled with thousands of rows of survey data and not known what to do, you’re not alone. Use this post as a guide to lead the way to execute best practice survey analysis.

Agi Marx
Agi Marx
Data analytics

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