Discover our newest feature updates, including Theme Discovery, Advanced Search, Data Volume alerts, and Improved Example Comments, designed to make analyzing customer feedback easier and more insightful than ever!
How can you use generative AI safely? In this post, Alyona covers security concerns around generative AI, and addresses how to lower risks.
Responsible for People and Customer Insights at Atlassian, Jae shares what Atlassian has learned about maximising the value of customer feedback for product development teams and their users.
Two of the most popular apps for fitness tracking are Strava and Garmin Connect. I've chosen to compare App Store reviews for both to see what I can discover. If a run, bike or swim isn’t recorded by an app it didn’t actually happen, right?
Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!
With our latest update, you can view customer comments from your Thematic dashboard. Enable comments in any widget with clickable themes, and get an immediate view of the customer, in their own words.
Feedback analytics software makes it easy for product managers to get a better understanding of what works (and what doesn't!) for their users. Find out how this helps build better products!
Atlassian has to make sense of disparate customer datasets across all of its products. With Thematic, they can drill down into the detail, finding exactly where a problem originates and what needs to be fixed.
What's the right way to build a feedback taxonomy? At Thematic, we’ve seen over a hundred teams build theirs using our solution. Read on to discover our learnings!
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How are insights leaders using AI to help them be more successful? Several thought leaders shared their perceptions with us at TMRE 2023 - here are 5 key considerations.
Thematic now has a feedback categorization filter, so you can effortlessly identify all the Questions, Issues and Requests within your customer feedback.
With Thematic's Quick Edit feature, you can edit your themes on the fly as you’re viewing data. And for the first time, you can also change the sentiment!