Archives by: Edward Hu

Customer Experience Champions: Best Practices from the CX Veterans

I’ve just returned for Corinium’s Chief Customer Officers and Influencers conference in Atlanta. As someone who just joined the customer experience and insights industry four weeks ago, this felt like a capstone project where I was forced to “talk the talk” and “walk the walk.” It was humbling to meet these experts. The experience inspired me to share some of the Customer Experience best practices that we discussed.

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Customer Experience Update