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What is Text Analytics? Your Beginner’s Guide to Transforming Data into Insight Members Public

Discover what text analytics is, how it differs from related terms, and explore its tools, techniques, and technologies.

Kyo Zapanta
Kyo Zapanta
Text Analytics
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10 Ways Your Business Benefits from Text Analytics Members Public

Explore the top benefits of text analytics, from customer insights to real-time decision-making and improved service

Kyo Zapanta
Kyo Zapanta
Text Analytics
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The Ultimate Guide to Text Analytics: Transforming Data into Business Intelligence Members Public

Learn how text analytics transforms unstructured data into actionable insights for enhanced customer experience.

Kyo Zapanta
Kyo Zapanta
Text Analytics
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Review Analysis: How to Analyze Customer & Product Reviews Members Public

What review analysis is and how businesses use it to make better, data-driven decisions.

Tyler Dye
Tyler Dye
Product Experience

Customer Experience Analysis: How To Measure & Improve CX Members Public

What to consider when evaluating a customer experience analytics solution, and how to use customer insights.

Jess Perenara-Wilkinson
Customer Experience
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Top 8 Text Analytics Software Platforms (2025) Members Public

Discover the best text analytics software for 2025, featuring tools for NLP, sentiment analysis, and trend identification.

Caley McGillvary
Caley McGillvary
Product Experience
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Automated Sentiment Analysis: Why Use It and How to Get Started Members Public

Find out how automated sentiment analysis efficiently analyzes customer feedback, uncovers insights, and improves customer experience for you.

Kyo Zapanta
Kyo Zapanta
Sentiment Analysis

How accurate is Thematic at analyzing customer feedback? Members Public

In discussions with potential customers, we often hear the question, "How accurate is Thematic at analyzing my open-ended feedback?" Here is why they are asking this question: “Manual analysis is the most accurate, but it doesn't scale. I tried different solutions. My CX platform produces generic results that aren’t

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech