Feedback Analysis
Review Analysis: How to Analyze Customer & Product Reviews Paid Members Public
What review analysis is and how businesses use it to make better, data-driven decisions.
How accurate is Thematic at analyzing customer feedback? Paid Members Public
In discussions with potential customers, we often hear the question, "How accurate is Thematic at analyzing my open-ended feedback?" Here is why they are asking this question: “Manual analysis is the most accurate, but it doesn't scale. I tried different solutions. My CX platform produces generic results that aren’t
How To Use Thematic Analysis AI To Theme Qualitative Data Paid Members Public
Become a qualitative theming pro! Creating a perfect code frame is hard, but thematic analysis software makes the process much easier.
Social Media Sentiment Analysis: Simple Guide + Best Tools Paid Members Public
Step-by-step guide to doing your own social media sentiment analysis and the best tools available.
Voice of Customer Examples: How Different Industries Use VoC Insights Paid Members Public
Explore real-world examples of how various industries can use voice of the customer (VOC) insights to improve CX and business performance.
How to analyze survey data: best practices for actionable insights from survey analysis Paid Members Public
If you’ve ever stared at an Excel sheet filled with thousands of rows of survey data and not known what to do, you’re not alone. Use this post as a guide to lead the way to execute best practice survey analysis.
Must Use Chattermill Alternatives & Competitors Paid Members Public
A Chattermill competitor could help your business achieve its goals better and faster – while putting the voice of the customer at the heart of everything
Simple Guide to Voice of Customer Analytics: Tools & Strategies Paid Members Public
Analyzing your customer feedback gives you actionable, targeted insights that help you fine-tune strategies, enhance customer experiences, and fuel real growth.