A girl is checking out a product - all of its features & customer reviews appear in the background.

Retail Customer Insights: What Consumers Want & How to Deliver Members Public

Learn what consumers want from retail experiences and how businesses can use customer insights to meet their expectations.

Kyo Zapanta
Kyo Zapanta
Customer Experience
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Enhancing the Customer Feedback Loop Process with Feedback Analytics AI Members Public

Discover how Thematic's platform streamlines the customer feedback loop, transforming insights into actionable improvements.

Kyo Zapanta
Kyo Zapanta
Feedback Analysis
A sprout is growing from the ground - around it, several Text Analytics UI elements.

The Explosive Growth of the Text Analytics Market: Trends, Opportunities, and Forecast Members Public

Explore the booming text analytics market—key growth trends, drivers, industry insights, and forecasts reaching $78B+ by 2032.

Kyo Zapanta
Kyo Zapanta
Text Analytics
A ladder is leaning against a robust structure leading to the Feedback Loop icon on the top.

Step-by-Step Guide: Creating a Robust Customer Feedback Loop Members Public

Learn how to create an effective customer feedback loop with this step-by-step guide, enhancing satisfaction and driving continuous improvement.

Kyo Zapanta
Kyo Zapanta
Feedback Analysis
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10 Steps to Creating a Customer Insights Strategy That Drives Business Growth Members Public

Learn how to build a winning customer insights strategy to improve decision-making, enhance customer experience, and drive growth.

Kyo Zapanta
Kyo Zapanta
Feedback Analysis

What is Deep Learning? A brief history, and what it means for the future Members Public

At Thematic, we have a dedicated research team that is always innovating to bring you the most accurate sentiment and thematic analysis. Solving this difficult task requires in-depth understanding of both the problem of customer feedback analysis and the relevant advances in technology. This article is a glimpse into one

Rob Dumbleton
Rob Dumbleton
AI & Tech
A well-lit door is sitting on top a set of steps. Around it, we see Customer Feedback UI elements.

An Easy Guide on How to Use Data-Driven Customer Insights for Smarter Business Decisions Members Public

Discover how to leverage data-driven customer insights to make smarter, analytics-powered business decisions that drive growth.

Kyo Zapanta
Kyo Zapanta
Feedback Analysis
We see a blueprint floating in limbo with UI elements of customer service floating around it.

8 Ways Customer Service Insights Inform Smarter Support Strategies Members Public

Discover how customer service insights help improve agent performance, enhance satisfaction, and drive data-driven support strategies.

Kyo Zapanta
Kyo Zapanta
Surveys & Feedback Collection

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