Lights are going into a computer screen with an analytics dashboard. On the side, we see an AI chip.

8 Ways AI is Revolutionizing Customer Insights and Predictive Analytics Members Public

Discover how AI is revolutionizing customer insights, improving predictions, and enhancing decision-making for businesses.

Kyo Zapanta
Kyo Zapanta
Customer Experience
A customer and a customer-service representative are sharing conversation after purchase.

The Best Customer Insights Platforms for Smarter Decision-Making Members Public

Discover top customer insights platforms that help businesses analyze data, improve engagement, and make smarter decisions.

Kyo Zapanta
Kyo Zapanta
Customer Experience
Illustration of bar charts with speech bubbles showing feedback icons, hearts, stars, and user symbols in purple tones.

6 Text Analytics Approaches: A Comprehensive Review Members Public

This guide breaks down six key text analytics methods, explaining how they work and when to use them.

Alyona Medelyan PhD
Alyona Medelyan PhD
Feedback Analysis
A bunch of customer feedback representing streamline of analytics is going through a shining keyhole.

The Smart Guide To Customer Insights & Analytics Members Public

Discover how customer insights and analytics help businesses make data-driven decisions to improve marketing, sales, and retention.

Kyo Zapanta
Kyo Zapanta
Customer Experience

How to Analyze Survey Data: Best Practices for Survey Analysis Members Public

If you’ve ever stared at an Excel sheet filled with thousands of rows of survey data and not known what to do, you’re not alone. Use this post as a guide to lead the way to execute best practice survey analysis.

Agi Marx
Agi Marx
Data analytics
An image portraying how insights, when done right, can drive business success.

Customer Insights Explained: How They Shape Business Success Members Public

Learn what customer insights are, how to collect them, and how businesses use them to improve customer experience and strategy.

Kyo Zapanta
Kyo Zapanta
Customer Experience
Thematic's features ecosystem makes it a leader in Text Analytics Solutions.

Why Thematic’s Text Analytics Solution Stands Out Members Public

Learn how Thematic’s text analytics solution outperforms competitors with cutting-edge features and actionable insights.

Kyo Zapanta
Kyo Zapanta
Text Analytics
A customer satisfaction icon is surrounded by several metric icons.

How to measure customer satisfaction: the complete guide Members Public

See Thematic in Action Experience the power of AI Try Thematic

Tyler Dye
Tyler Dye
Churn & Loyalty

Table of Contents