Feedback Analysis

Qualitative Data Analysis: Step-by-Step Guide (Manual vs. Automatic) Members Public

See Thematic in Action Experience the power of AI Try Thematic See Thematic in Action Experience the power of AI Try Thematic

Tyler Dye
Tyler Dye
Feedback Analysis
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Qualtrics XM Discover vs Thematic: How To Use Them Members Public

Not sure whether to choose Thematic or Qualtrics? This guide compares common business use cases and explains their differences in cost, setup, and insights.

Jess Perenara-Wilkinson
Feedback Analysis
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What Are The Best Qualtrics Competitors And Alternatives? Members Public

Are you looking for Qualtrics alternatives? Is this because the features are not a good fit? Do you find it difficult to use? Or is the pricing the issue? In this article we’ll analyze the pros and cons of the key Qualtrics competitors to help you decide which is

Alice Longhurst-Jones
Alice Longhurst-Jones
Customer Experience
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How Conversational Analytics Works And How You Can Implement it Members Public

Conversational analytics uses AI to turn customer interactions into real-time insights, improving support, experience, and decision-making.

Tyler Dye
Tyler Dye
AI & Tech
Illustration of bar charts with speech bubbles showing feedback icons, hearts, stars, and user symbols in purple tones.

5 Text Analytics Approaches: A Comprehensive Review Members Public

Businesses generate massive amounts of text data—from customer feedback and online reviews to survey responses and social media comments. But without the right tools, making sense of all this information can be overwhelming. This is where text analytics comes in. Text analytics is the process of extracting meaningful insights

Alyona Medelyan PhD
Alyona Medelyan PhD
Feedback Analysis
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Top 8 Text Analytics Software Platforms (2025) Members Public

Discover the best text analytics software for 2025, featuring tools for NLP, sentiment analysis, and trend identification.

Caley McGillvary
Caley McGillvary
Product Experience

Thematic Analysis vs. Sentiment Analysis: Why Thematic Analysis Wins Members Public

Discover how thematic analysis outperforms sentiment analysis in uncovering hidden trends, delivering actionable insights, and adapting to evolving customer feedback. Learn how to leverage both methods for comprehensive customer understanding.

Alyona Medelyan PhD
Alyona Medelyan PhD
Feedback Analysis
Woman typing at her computer

What is customer sentiment analysis and why should your business care? Members Public

If you are curious about how you'll get to know what your customers truly feel, you need customer sentiment analysis. It’s the process of analyzing feedback to see if customer sentiment is positive, negative, or neutral and, more importantly, why they feel that way. “People will forget what you

Alyona Medelyan PhD
Alyona Medelyan PhD
Feedback Analysis

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