Why Text Analytics Matters: Unlocking Insights for Modern Businesses Paid Members Public
Discover why text analytics is vital for modern businesses, driving better decisions and enhancing customer experiences.
Customer Sentiment: How To Analyze & Improve Paid Members Public
Explore how customer sentiment analysis works and the steps and strategies you need to follow to get started.
Thematic Analysis vs. Sentiment Analysis: Why Thematic Analysis Wins Paid Members Public
Discover how thematic analysis outperforms sentiment analysis in uncovering hidden trends, delivering actionable insights, and adapting to evolving customer feedback. Learn how to leverage both methods for comprehensive customer understanding.
5 practical use cases of customer sentiment analysis for NPS Paid Members Public
In our article about why customer sentiment analysis matters, we introduced you to Maya Angelou's famous quote: "People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” We even gave you PwC's findings that 32% of customers would
What is customer sentiment analysis and why should your business care? Paid Members Public
If you are curious about how you'll get to know what your customers truly feel, you need customer sentiment analysis. It’s the process of analyzing feedback to see if customer sentiment is positive, negative, or neutral and, more importantly, why they feel that way. “People will forget what you
The Top AI Text Analysis Tools You Should Be Using Paid Members Public
Beyond NLP: How LLMs Transform Text Analytics Is your Text Analytics solution still relying on B-Grade NLP? Discover how large language models are revolutionizing text analytics, offering deeper insights than traditional NLP approaches. * Understand key NLP limitations and LLM advantages * View real-world results of AI-driven text analytics * Learn how self-learning
3 learnings from the deep learning for sentiment analysis workshop Paid Members Public
A couple of years ago, our team at Thematic organized and sponsored a free Deep Learning for Sentiment Analysis workshop led by Dr. Felipe Bravo-Marquez. Despite being announced on short notice, it was fully booked within 24 hours, with over 40 attendees eager to dive into the world of NLP
Mastering Text Analytics: Overcoming Challenges to Unlock Game-Changing Insights Paid Members Public
Explore the top challenges in text analytics and discover strategies to overcome them effectively.