Watercare is New Zealand's largest water and wastewater service provider. They are responsible for bringing clean water to 1.7 million people in Tamaki Makaurau (Auckland) and safeguarding the wastewater network to minimize impact on the environment. Water is a sector that often gets taken for granted, with drainage and
Our product team have been super busy shipping new features and updates! We’re on a mission to give you greater access to and control over your data, including exporting custom tables in a csv file, pre-cleaning data and auditing the use of Answers. Read on to get the details,
Back in 1996, Doug Lebda struggled to manually compare mortgage offers while searching for a home in Pittsburg. It was a classic problem of battling to make a decision because it was difficult to access and compare information. He decided to create an online marketplace for loans to solve the
ChatGPT is a powerful tool but isn't capable of the accurate and detailed analysis you can achieve with a specialized feedback analysis tool. Discover how ChatGPT can help, what to watch out for and how to overcome the limitations with Thematic.
Early this year we shipped a Generative AI feature that creates summaries of any data point for our users. Over the months, we've iterated to get the quality up and add them in different parts of the product. We’ve been delighted to hear how they're helping our customers: "Summaries
We're thrilled to reveal that Thematic is on the shortlist for the coveted Best CX Partner 2023 award in the Australia and New Zealand CX Awards!
We're thrilled to introduce our refreshed visual brand. In this post, we're sharing the "why" behind the update, the thoughtful design choices, and more.
How are insights leaders using AI to help them be more successful? Several thought leaders shared their perceptions with us at TMRE 2023 - here are 5 key considerations.
We’re delighted to announce that we have been named a High Performer at G2.com for three categories: Feedback Analytics Software, Text Analysis Software and Enterprise Feedback Management.
As a marketing director at America’s largest online food delivery company, Emma is on a quest to understand what matters most to the DoorDash delivery drivers – or dashers – who are her customers.
Feedback analytics can unleash the power of CX metrics by telling the “why” behind these scores. Learn how you can benefit from feedback analytics.