Product Updates
We've enhanced our Conversational Analytics feature and set up email workflows for Thematic Answers and comments. Plus now you can pull data from Snowflake!
Our product team have been super busy shipping new features and updates! We’re on a mission to give you greater access to and control over your data, including exporting custom tables in a csv file, pre-cleaning data and auditing the use of Answers. Read on to get the details,
Early this year we shipped a Generative AI feature that creates summaries of any data point for our users. Over the months, we've iterated to get the quality up and add them in different parts of the product. We’ve been delighted to hear how they're helping our customers: "Summaries
We've heard from customers that they want to be able to share the impactful visuals in Thematic more widely, more easily - and now you can!
Summarize your data throughout the platform, to instantly understand what matters most to customers, as well as how and why it's changing.
Discover our newest feature updates, including Theme Discovery, Advanced Search, Data Volume alerts, and Improved Example Comments, designed to make analyzing customer feedback easier and more insightful than ever!
Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!
With our latest update, you can view customer comments from your Thematic dashboard. Enable comments in any widget with clickable themes, and get an immediate view of the customer, in their own words.
With Thematic's Quick Edit feature, you can edit your themes on the fly as you’re viewing data. And for the first time, you can also change the sentiment!
Our product team's latest invention is the key takeaways widget. It provides a shortlist of key takeaways based on what’s showing up in your data, and it feels like pure magic!
We've updated Thematic's filter interface so it's faster and easier to use. We also have new filtering options and the ability to filter by themes!
Our labels update helps you to get more value from your feedback data, while summarization makes it easier and faster to get insight into how to address an issue.