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Product Updates

15 Posts
Product Update - Exporting data, auditing Answers and more
Product Update - Exporting data, auditing Answers and more
Members Public

Our product team have been super busy shipping new features and updates! We’re on a mission to give you greater access to and control over your data, including exporting custom tables in a csv file, pre-cleaning data and auditing the use of Answers. Read on to get the details,

Thematic
Product Update: Summarizer and Quick Filters
Product Update: Summarizer and Quick Filters
Members Public

Early this year we shipped a Generative AI feature that creates summaries of any data point for our users. Over the months, we've iterated to get the quality up and add them in different parts of the product. We’ve been delighted to hear how they're helping our customers: "Summaries

Product Updates
Product Update: Chart Exports
Product Update: Chart Exports
Members Public

We've heard from customers that they want to be able to share the impactful visuals in Thematic more widely, more easily - and now you can!

Thematic
Product Update: Feedback Summarizer
Product Update: Feedback Summarizer
Members Public

Summarize your data throughout the platform, to instantly understand what matters most to customers, as well as how and why it's changing.

Thematic
Product Update: new features round-up
Product Update: new features round-up
Members Public

Discover our newest feature updates, including Theme Discovery, Advanced Search, Data Volume alerts, and Improved Example Comments, designed to make analyzing customer feedback easier and more insightful than ever!

Thematic
Product update: Theme Summarizer
Product update: Theme Summarizer
Members Public

Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!

Thematic
Product update: view customer comments from your dashboard
Product update: view customer comments from your dashboard
Members Public

With our latest update, you can view customer comments from your Thematic dashboard. Enable comments in any widget with clickable themes, and get an immediate view of the customer, in their own words.

Thematic
Product update: Quick Edit
Product update: Quick Edit
Members Public

With Thematic's Quick Edit feature, you can edit your themes on the fly as you’re viewing data. And for the first time, you can also change the sentiment!

Thematic
Product update: key takeaways
Product update: key takeaways
Members Public

Our product team's latest invention is the key takeaways widget. It provides a shortlist of key takeaways based on what’s showing up in your data, and it feels like pure magic!

Product Experience
Product update: new filters
Product update: new filters
Members Public

We've updated Thematic's filter interface so it's faster and easier to use. We also have new filtering options and the ability to filter by themes!

Product Experience
Product update: Introducing Labels and Theme Summarization
Product update: Introducing Labels and Theme Summarization
Members Public

Our labels update helps you to get more value from your feedback data, while summarization makes it easier and faster to get insight into how to address an issue.

Thematic
Introducing Chat Analytics - Analyze chat & support conversations in Thematic
Introducing Chat Analytics - Analyze chat & support conversations in Thematic
Members Public

It’s been a couple of months since our last product announcement. We are itching to share a big new release, and share with you some of the other cool product updates that are now live. Introducing Chat Analytics Chat Analytics is now available for Thematic customers! With this new

Thematic