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Maurice Fitzgerald

Maurice Fitzgerald

CX legend Maurice Fitzgerald is the former VP of Customer Experience at HP, author of 4 books on the subject of customer experience strategy and Net Promoter Score, and a global keynote speaker.
1 Post
Predictive Operational Data Analytics and NLP: complementary parts of the same world
Predictive Operational Data Analytics and NLP: complementary parts of the same world
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How can predictive operational data analytics and NLP work together to deliver amazing business insights?

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