Feedback Analysis

Isometric data visualization platform showing charts and graphs on a purple background with analytics dashboard.

What is Unified Data Analytics and why should you care? Members Public

If you're part of a Voice of Customer or research team, you probably deal with customer surveys, complaints, chats or call transcripts every day. And with that, do you find yourself jumping between tools, trying to piece together the full story? That’s where Unified Data Analytics comes in. Unified

Kyo Zapanta
Kyo Zapanta
AI & Tech
Abstract Digram of how to code qualitative data

Coding Qualitative Data: How To Guide Members Public

A starting guide for coding qualitative data manually and automatically. Learn to build a coding frame and find significant themes in your data!

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech

Qualitative Data Analysis: Step-by-Step Guide (Manual vs. Automatic) Members Public

See Thematic in Action Experience the power of AI Try Thematic Best Practices For Analyzing Open-Ended Questions Authored by Alyona Medelyan (PhD in Natural Language Processing & Machine Learning), this is a complete guide on the analysis of qualitative data. Learn the key approaches to analysis, how to set up a

Tyler Dye
Tyler Dye
Feedback Analysis
Company logos for "thematic" and "qualtrics" displayed on white rectangles against a stylized feedback

Qualtrics XM Discover vs Thematic: How To Use Them Members Public

Not sure whether to choose Thematic or Qualtrics? This guide compares common business use cases and explains their differences in cost, setup, and insights.

Jess Perenara-Wilkinson
Feedback Analysis
2 colleagues in collaborate over laptop, set against feedback stylized background

What Are The Best Qualtrics Competitors And Alternatives? Members Public

Are you looking for Qualtrics alternatives? Is this because the features are not a good fit? Do you find it difficult to use? Or is the pricing the issue? In this article we’ll analyze the pros and cons of the key Qualtrics competitors to help you decide which is

Alice Longhurst-Jones
Alice Longhurst-Jones
Customer Experience
Thematic conversational analytics with call centre conversation summarized qualitative and quantitative

How Conversational Analytics Works And How You Can Implement it Members Public

Conversational analytics uses AI to turn customer interactions into real-time insights, improving support, experience, and decision-making.

Tyler Dye
Tyler Dye
AI & Tech
Magnifying glass showing conversation data with colored text blocks on a purple background.

Top 8 Text Analytics Software Platforms (2025) Members Public

Discover the best text analytics software for 2025, featuring tools for NLP, sentiment analysis, and trend identification.

Caley McGillvary
Caley McGillvary
Product Experience

Thematic Analysis vs. Sentiment Analysis: Why Thematic Analysis Wins Members Public

Discover how thematic analysis outperforms sentiment analysis in uncovering hidden trends, delivering actionable insights, and adapting to evolving customer feedback. Learn how to leverage both methods for comprehensive customer understanding.

Alyona Medelyan PhD
Alyona Medelyan PhD
Feedback Analysis

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