5 practical ways to influence managers for Voice of Customer success [video]

If you missed our popular webinar on 5 Practical Ways to Influence Managers for VOC Success, catch the recording here!

In this webinar recording, we go through 5 essential and practical tools, see below for more info.

You’ll learn:

• How to speak in your stakeholders’ language to make your communication relevant.
• Use customer lifetime value as a tool to prioritize and motivate.
• Use strategic ROI to show the bigger pictures of strategic gains and status quo costs.
• Use pattern discovery to scan through raw data, cross-tabs, and multiple sources of data to find patterns.
• Use Pareto Analysis to do more with less and focus on the critical issues.

Who’s doing the talking?

• Lynn Hunsaker, CCO, ClearAction
• Alyona Medelyan, CEO of Thematic

If you have any questions or comments please let us know below. Enjoy the video!