Fitness activities in front a apple watch with some functional icons such as social, GPS, Graphs, Weig

Fitness Tracker Showdown: Garmin Connect vs Strava Members Public

Two of the most popular apps for fitness tracking are Strava and Garmin Connect. I've chosen to compare App Store reviews for both to see what I can discover. If a run, bike or swim isn’t recorded by an app it didn’t actually happen, right?

Kim Cornwell
Kim Cornwell
Feedback Analysis
Man on ladder building out component of a form for feedback

How to build a feedback form: 11 customer feedback examples Members Public

Learn how to leverage customer feedback to create a better product and enhance your customer service. Get inspired by these 11 customer feedback examples.

Freya Laskowski
Freya Laskowski
Feedback Analysis
Watering plants of different sizes to represent your VoC maturity - feedback in the background

4 tips to mature your VoC programme Members Public

Having a VoC programme is not just listening to customers and monitoring performance. A mature programme enables you to continuously improve, driving business performance in return. So how do you move up the maturity curve?

Melanie Disse
Melanie Disse
Customer Experience
AI robot peeking from a speech bubble working with insight professional male.

What does GPT-4 mean for Insights Professionals? Members Public

How will GPT-4 change the work of insights professionals? Will it take over the insights and research landscape - or can we use it to our advantage?

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech
Product Update: Theme Summary

Product update: Theme Summarizer Members Public

Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!

Caley McGillvary
Caley McGillvary
Using Thematic

What is it like to attend the Qualtrics X4 Summit? And is it worth it? Members Public

Is attending the Qualtrics X4 summit worth it? If you are thinking of attending the next X4, let me summarize my experience for you.

Alyona Medelyan PhD
Alyona Medelyan PhD
Product update cover image showing comments connected to a dashboard widget

Product update: view customer comments from your dashboard Members Public

With our latest update, you can view customer comments from your Thematic dashboard. Enable comments in any widget with clickable themes, and get an immediate view of the customer, in their own words.

Nigel Warren
Nigel Warren
Using Thematic
A watermelon is smashed open, showing the red inside. Two people look anxious and thoughtful.

Embracing red metrics: putting the focus on actionable analytics Members Public

Red metrics provide incredibly valuable insights from your CX and operational data. But we’re conditioned to think that success equals a green scorecard. Here's how to put the focus back on what really matters.

Scott Downing
Scott Downing
Customer Experience

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