AI-powered, human enhanced! How to take feedback analytics to the next level Paid Members Public
Can you trust AI when you don't understand the way it makes decisions? Or do you need control? Learn how AI and people can collaborate to get the best insights from feedback faster.
Thematic is a G2 high performer! Paid Members Public
We’re delighted to announce that we have been named a High Performer at G2.com for three categories: Feedback Analytics Software, Text Analysis Software and Enterprise Feedback Management.
Get an understanding of feedback analytics tools! Paid Members Public
We understand if you have some concerns about how Thematic can work for you, but we’re keen to put your fears to rest! Here are some of the biggest concerns our prospective customers bring to us, and how we eliminate each and every one.
How to build a story from customer feedback Paid Members Public
Building a story from customer feedback is a critical skill you need to learn, especially if you're responsible for delivering insights across your company.
How an Apple Music bug hurt their rating on the Google Play store Paid Members Public
There's an avalanche of data out there, and it's fun for us here at Thematic to put our platform through its paces and see what turns up. In this case, we analyzed reviews of the Apple Music app on the Google Play store.
Getting a Dasher sense: How Emma Glazer at DoorDash builds customer understanding Paid Members Public
As a marketing director at America’s largest online food delivery company, Emma is on a quest to understand what matters most to the DoorDash delivery drivers – or dashers – who are her customers.
Product update: Slack analysis Paid Members Public
We’re happy to say that Thematic is now able to integrate and analyze the text within a specific Slack channel to uncover the sentiment and themes of each message.
Voice of the Customer for Product Operations Paid Members Public
A game-changing system that product ops can (and should!) implement is a Voice of the Customer (VOC) program for the product team. Done right, a VOC program will improve decision-making, clarify priorities and validate product roadmaps.