Caley McGillvary
A game-changing system that product ops can (and should!) implement is a Voice of the Customer (VOC) program for the product team. Done right, a VOC program will improve decision-making, clarify priorities and validate product roadmaps.
Customer intelligence is crucial to building better products and experiences. It's the system of collecting and analyzing customer data to access the deep understanding and actionable insights your product team need.
We’ve implemented a new feature called Workflows, which triggers email or Slack notifications based on detected changes in your data.
An essential part of product development, product validation utilizes feedback analysis to eliminate dead ends and false starts. Here’s what you need to know.
Through using Thematic, Levels can focus on specifics in user experiences and be more human-centered in their design solutions.