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Nigel Warren

Nigel Warren

Director of UX & Product
Nigel is the director of UX & Product at Thematic. Working tirelessly to bring a delightful experience to the users of Thematic.
4 Posts
Product update: Our new Feedback Tool makes it easier to digest feedback
Product update: Our new Feedback Tool makes it easier to digest feedback

As the cold season starts here in New Zealand, our product team needs no further warmth than their fiery ambition to make Thematic a world-class feedback analytics solution. With that out of the way, here’s the latest Thematic product update! We’ve launched our Feedback ToolWe’ve realised that

Nigel Warren
Nigel Warren
Thematic
Product update: Thematic’s sentiment analysis more accurate with a 20% reduction of error
Product update: Thematic’s sentiment analysis more accurate with a 20% reduction of error

This is the second product update we’ve shared on our blog. So far we’re finding this medium a great way for our customers and enthusiasts to keep up to date with what’s new within the platform. Our team is always working hard to improve Thematic, and today

Nigel Warren
Nigel Warren
Thematic
What’s new in Thematic: 
Product update!
What’s new in Thematic: Product update!

We don’t tend to talk about our product roadmap and updates on this blog, so this is the first blog post of this kind. And we are starting with 3 killer features: You can now continuously discover more specific themes by interacting with our AIYou can now easily pull

Nigel Warren
Nigel Warren
Thematic
Finding Product Insights in App Reviews: Chase vs. Simple Bank Apps
Finding Product Insights in App Reviews: Chase vs. Simple Bank Apps

I rarely visit a bank in person, but I use my bank’s website every week. I’m sure I’m not alone, and often wonder why every banking website I’ve used feels like the equivalent of walking into a building with torn carpet, flickering lighting, and a

Nigel Warren
Nigel Warren
Customer Experience