What is Deep Learning? A brief history, and what it means for the future Members Public

At Thematic, we have a dedicated research team that is always innovating to bring you the most accurate sentiment and thematic analysis. Solving this difficult task requires in-depth understanding of both the problem of customer feedback analysis and the relevant advances in technology. This article is a glimpse into one

Rob Dumbleton
Rob Dumbleton
AI & Tech
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An Easy Guide on How to Use Data-Driven Customer Insights for Smarter Business Decisions Members Public

Discover how to leverage data-driven customer insights to make smarter, analytics-powered business decisions that drive growth.

Kyo Zapanta
Kyo Zapanta
Feedback Analysis
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8 Ways Customer Service Insights Inform Smarter Support Strategies Members Public

Discover how customer service insights help improve agent performance, enhance satisfaction, and drive data-driven support strategies.

Kyo Zapanta
Kyo Zapanta
Surveys & Feedback Collection
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9 Best Practices for an Effective Customer Feedback Loop Members Public

Explore top best practices for implementing a customer feedback loop to enhance satisfaction and drive continuous improvement.

Kyo Zapanta
Kyo Zapanta
Feedback Analysis

Mastering the Art of Closing the Customer Feedback Loop Members Public

See Thematic in Action Experience the power of AI Try Thematic

Alyona Medelyan PhD
Alyona Medelyan PhD
Churn & Loyalty
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The Ultimate Customer Feedback Loop Playbook Members Public

Learn how to create a seamless customer feedback loop to improve satisfaction, drive innovation, and boost business growth.

Kyo Zapanta
Kyo Zapanta
Surveys & Feedback Collection
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7 Ways Text Analytics Helps in Product Development Members Public

Learn how text analytics enhances product development by analyzing feedback, identifying trends, and refining features.

Kyo Zapanta
Kyo Zapanta
Text Analytics
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Customer Insights Framework: A Step-by-Step Guide to Customer Understanding Members Public

Learn how to develop a customer insights framework to better understand customer behavior and improve decision-making.

Kyo Zapanta
Kyo Zapanta
Customer Experience

Table of Contents