How Thematic helped me find the best AI chatbot Paid Members Public
Using Thematic, our Product Director compares popular iOS Apps Ask AI and Bing. Which comes out on top?
Thematic shortlisted for Best CX Partner 2023 in Australia and New Zealand’s CX Awards Paid Members Public
We're thrilled to reveal that Thematic is on the shortlist for the coveted Best CX Partner 2023 award in the Australia and New Zealand CX Awards!
What is a feedback loop and how does it work? Paid Members Public
Feedback loops help businesses to understand their customers' needs better and make informed decisions to improve customer experience. Here's a quick breakdown.
How do users feel about Twitter rebranding to X? Paid Members Public
With Thematic, I can surface insights from thousands of Twitter/X user reviews. Let's take a look at how they're really feeling about the rebrand.
Understanding Qualitative vs Quantitative Data Paid Members Public
Understanding how to use both qualitative and quantitative data can help you make better decisions and gain deeper insights. Here's what you need to know.
Pioneering the future of customer feedback analytics: an interview with Alyona Medelyan Paid Members Public
Read Upsilon's interview with Alyona and discover how she got started in the world of feedback analytics - and built Thematic!
How will LLMs change Customer Experience? Paid Members Public
If you work in customer experience (CX), this article is for you. Explore how LLMs are poised to make a radical difference in CX and beyond.
Scale or fail: Building an infinite customer feedback loop with AI Paid Members Public
Atlassian's Mick Stapleton shares his story of the enrichment and automation of the Atlassian customer experience, and how Thematic made it possible.
