Product view of Answers feature in Thematic

The future of feedback: introducing Answers Members Public

Easily access and analyse feedback data by asking questions and receiving narrative answers. Get what you need from feedback data, instantly!

Caley McGillvary
Caley McGillvary
AI & Tech
Bar chart image for chart exports product update

Product Update: Chart Exports Members Public

We've heard from customers that they want to be able to share the impactful visuals in Thematic more widely, more easily - and now you can!

Caley McGillvary
Caley McGillvary
Using Thematic
graphic showing a small person holding a giant pencil, pointing to the word 'summary'

Product Update: Feedback Summarizer Members Public

Summarize your data throughout the platform, to instantly understand what matters most to customers, as well as how and why it's changing.

Caley McGillvary
Caley McGillvary
Using Thematic
Introducing Thematic's bold new visual identity

Introducing Thematic's Bold New Look: A Brand Refresh for the Future of Feedback Members Public

We're thrilled to introduce our refreshed visual brand. In this post, we're sharing the "why" behind the update, the thoughtful design choices, and more.

Alana Dell
Alana Dell
Using Thematic
a smilinman interacting with several screens, featuring charts, and graphs, text and pie charts

Product Update: new features round-up Members Public

Discover our newest feature updates, including Theme Discovery, Advanced Search, Data Volume alerts, and Improved Example Comments, designed to make analyzing customer feedback easier and more insightful than ever!

Caley McGillvary
Caley McGillvary
Using Thematic
two robots working together to analyze data

Predictive Operational Data Analytics and NLP: complementary parts of the same world Members Public

How can predictive operational data analytics and NLP work together to deliver amazing business insights?

Maurice Fitzgerald
Maurice Fitzgerald
AI & Tech

Proving the value of your CX programme Members Public

CX programmes add value to all areas of the business - and existing ROI calculators are seldom able to offer a balanced perspective. So how can you prove the value of your CX programme?

Scott Downing
Scott Downing
Customer Experience
Male and female locked away within reach of a robot AI carrying a key

Generative AI and Feedback Analysis: security and data privacy concerns Members Public

How can you use generative AI safely? In this post, Alyona covers security concerns around generative AI, and addresses how to lower risks.

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech

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