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Text Analytics vs. Sentiment Analysis: Understanding the Key Differences Members Public

Explore the key differences between text analytics and sentiment analysis, their methods, and their business applications.

Kyo Zapanta
Kyo Zapanta
Sentiment Analysis
A woman working on laptop surrounded by data visualization icons and charts on a purple background.

What is Text Analytics? Your Beginner’s Guide to Transforming Data into Insight Members Public

Discover what text analytics is, how it differs from related terms, and explore its tools, techniques, and technologies.

Kyo Zapanta
Kyo Zapanta
Text Analytics
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10 Ways Your Business Benefits from Text Analytics Members Public

Explore the top benefits of text analytics, from customer insights to real-time decision-making and improved service

Kyo Zapanta
Kyo Zapanta
Text Analytics
Isometric illustration of a colorful 3D pie chart on paper documents with a purple background and sparkle details

The Ultimate Guide to Text Analytics: Transforming Data into Business Intelligence Members Public

Learn how text analytics transforms unstructured data into actionable insights for enhanced customer experience.

Kyo Zapanta
Kyo Zapanta
Text Analytics
An abstract representation of reviews with star ratings and an emoji indicating sentiment linked to themes and datapoints.

Review Analysis: How to Analyze Customer & Product Reviews Members Public

What review analysis is and how businesses use it to make better, data-driven decisions.

Tyler Dye
Tyler Dye
Product Experience

Customer Experience Analysis: How To Measure & Improve CX Members Public

What to consider when evaluating a customer experience analytics solution, and how to use customer insights.

Jess Perenara-Wilkinson
Customer Experience
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Automated Sentiment Analysis: Why Use It and How to Get Started Members Public

Find out how automated sentiment analysis efficiently analyzes customer feedback, uncovers insights, and improves customer experience for you.

Kyo Zapanta
Kyo Zapanta
Sentiment Analysis

How accurate is Thematic at analyzing customer feedback? Members Public

In discussions with potential customers, we often hear the question, "How accurate is Thematic at analyzing my open-ended feedback?" Here is why they are asking this question: “Manual analysis is the most accurate, but it doesn't scale. I tried different solutions. My CX platform produces generic results that aren’t

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech

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