Product Updates
Learn what's new in Thematic. Thematic is built for researchers in tech companies to automatically identify and understand customer issues.
Product update: Feedback categorization Paid Members Public
Thematic now has a feedback categorization filter, so you can effortlessly identify all the Questions, Issues and Requests within your customer feedback.
Product update: Quick Edit Paid Members Public
With Thematic's Quick Edit feature, you can edit your themes on the fly as you’re viewing data. And for the first time, you can also change the sentiment!
Product update: key takeaways Paid Members Public
Our product team's latest invention is the key takeaways widget. It provides a shortlist of key takeaways based on what’s showing up in your data, and it feels like pure magic!
Product update: new filters Paid Members Public
We've updated Thematic's filter interface so it's faster and easier to use. We also have new filtering options and the ability to filter by themes!
Product update: Introducing Labels and Theme Summarization Paid Members Public
Our labels update helps you to get more value from your feedback data, while summarization makes it easier and faster to get insight into how to address an issue.
Introducing Chat Analytics - Analyze chat & support conversations in Thematic Paid Members Public
It’s been a couple of months since our last product announcement. We are itching to share a big new release, and share with you some of the other cool product updates that are now live. Introducing Chat Analytics Chat Analytics is now available for Thematic customers! With this new
Product update: Thematic’s sentiment analysis more accurate with a 20% reduction of error Paid Members Public
This is the second product update we’ve shared on our blog. So far we’re finding this medium a great way for our customers and enthusiasts to keep up to date with what’s new within the platform. Our team is always working hard to improve Thematic, and today
What’s new in Thematic: Product update! Paid Members Public
We don’t tend to talk about our product roadmap and updates on this blog, so this is the first blog post of this kind. And we are starting with 3 killer features: * You can now continuously discover more specific themes by interacting with our AI * You can now easily
