Product Updates
Stay informed about Thematic's latest features and improvements so you improve your data governance, streamline insights reporting, and get faster, more accurate insights from all your feedback sources. Learn what Thematic is doing to make it faster and easier to get actionable insights from text analytics.
Product update: Theme Summarizer Paid Members Public
Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!
Product update: view customer comments from your dashboard Paid Members Public
With our latest update, you can view customer comments from your Thematic dashboard. Enable comments in any widget with clickable themes, and get an immediate view of the customer, in their own words.
Product update: Feedback categorization Paid Members Public
Thematic now has a feedback categorization filter, so you can effortlessly identify all the Questions, Issues and Requests within your customer feedback.
Product update: Quick Edit Paid Members Public
With Thematic's Quick Edit feature, you can edit your themes on the fly as you’re viewing data. And for the first time, you can also change the sentiment!
Product update: key takeaways Paid Members Public
Our product team's latest invention is the key takeaways widget. It provides a shortlist of key takeaways based on what’s showing up in your data, and it feels like pure magic!
Product update: new filters Paid Members Public
We've updated Thematic's filter interface so it's faster and easier to use. We also have new filtering options and the ability to filter by themes!
Product update: Introducing Labels and Theme Summarization Paid Members Public
Our labels update helps you to get more value from your feedback data, while summarization makes it easier and faster to get insight into how to address an issue.
Introducing Chat Analytics - Analyze chat & support conversations in Thematic Paid Members Public
It’s been a couple of months since our last product announcement. We are itching to share a big new release, and share with you some of the other cool product updates that are now live. Introducing Chat Analytics Chat Analytics is now available for Thematic customers! With this new