Using Thematic
Read articles on how to get the most out of Thematic AI software and customer feedback data. Learn from customer stories, product examples and tips.
How LinkedIn Fuels NPS Insights Using Thematic's AI Paid Members Public
In a recent presentation for NEXT by the Insights Associations, LinkedIn market research professional Allison Schoer joined Thematic’s co-founder Alyona Medelyan to share how LinkedIn uses Thematic to dig deep into feedback trends, align stakeholders around initiatives. If you would like to watch the presentation, check it out below.
Mi Band vs. Apple Watch, should you spend big on smartwatches? Paid Members Public
I like technology. Whenever there is a new release of a smart device, I’d read about it. But not for smartwatches. For some people, a smartwatch is an everyday essential but for me, it seemed like another device that throws all the notifications we don’t need at us,
How we use our own platform and Chrome extension to centralize & analyze feedback Paid Members Public
Customer feedback doesn't have all the answers. But it has critical insights for strategy and prioritization. Thematic is a B2B SaaS company. We aren't swimming in feedback. Every piece of feedback counts. Collecting and analyzing this feedback requires a different approach. We receive feedback from many places: * our in-product NPS
Should you buy an integrated solution, best-in-breed, or build in house? Paid Members Public
Being a business owner myself, and speaking to other team leads, I know that there is always this question: When we buy new software, should we buy an all-in-one, integrated solution? Should we go out to different vendors and source separately? Or, should we build it in-house, and make it
The Zoom Boom: Zoom's market transformation and what the user feedback is saying Paid Members Public
At the beginning of 2020, Zoom was a promising video telephony company with niche markets in business and higher education and a solid bank account thanks to a successful IPO. By May, its market capitalization was greater than those of the world’s seven top airlines combined. As the global
Thriving During COVID-19: 10 Practical Tips from a Clinical Psychologist Paid Members Public
Three weeks ago, my family of four was on it’s fifth day of self isolation due to Covid-19. The terrible news from Italy started to appear and the first positive cases recorded among San Francisco Bay residents. I was refreshing my Twitter compulsively. I kept asking myself: What should
Google Maps vs Waze 2024 — Analyzing 10,000 App Reviews Paid Members Public
Google Maps vs. Waze - We used Thematic AI to learn how they compare against each other.
Thematic Joins Nielsen Connect Partner Network Paid Members Public
New York, NY – Thematic today announced that it has joined the Nielsen Connect Partner Network. Enhanced by this partnership through Nielsen’s Global Connect business, Thematic’s proprietary approach, which combines AI and human input to rapidly and continuously surface insights that are more relevant and detailed than legacy text
