Alyona Medelyan PhD

Alyona has a PhD in NLP and Machine Learning. Her peer-reviewed articles have been cited by over 2600 academics. Her love of writing comes from years of PhD research.

How To Use Thematic Analysis AI To Theme Qualitative Data Members Public

Become a qualitative theming pro! Creating a perfect code frame is hard, but thematic analysis software makes the process much easier.

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech

Thematic Analysis Software: 5 Top Tools & How It Works Members Public

With AI-driven thematic analysis software, you can generate actionable insights effortlessly. Here’s what you need to know about this method of data analysis tool.

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech

Ensuring AI Transparency and Trust: How Thematic aligns with ESOMAR's Guidelines for AI buyers Members Public

Discover how Thematic meets key ESOMAR guidelines for AI buyers by ensuring accuracy, transparency and reliability in it's AI-driven insights. Learn about our processes for delivering results that are fit for purpose.

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech
Feedback Analysis LLM's - Abstract

Large Language Models for Feedback Analysis: Which ones are cutting-edge? Members Public

Explore Thematic’s expert approach to evaluating top LLMs for feedback analysis, using advanced NLP to turn raw data into actionable insights. Learn how we commercialize cutting-edge AI to streamline and enhance customer feedback evaluation

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech

How To Build Your Own Feedback Analysis Solution Members Public

Plus learnings from talking to 1700+ insights & research experts over the past 8 years At Thematic, we’ve spent years designing and developing our customer feedback analysis platform. While I’d love for everyone to be using ours, I understand that you might have the resources and the time to

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech

My Take on Qualtrics X4 2024 and the AI announcements Members Public

Qualtrics X4 Summit is the most attended customer and employee experience event. Close to ten thousand people join Qualtrics X4 each year in Salt Lake City. To be honest, I regret not adding it to my “conference circuit” sooner. This was my second time, and again it’s definitely been

Alyona Medelyan PhD
Alyona Medelyan PhD
We don’t need to know how LLMs understand text, but we need to know how they analyze feedback

Transparency vs. Black Box AI: Navigating the Landscape of Feedback Analysis Members Public

The AI that most companies use today is basically a black box. When it comes to making business decisions, how well do we need to understand 'the decision maker behind the curtain?' We explore how to check if AI makes the right decisions to improve products, services and experiences.

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech

What it’s like to attend the Medallia Experience conference Members Public

I finally got to attend a Medallia Experience conference, and just like with my write up of the Qualtrics X4 event last year, I’d like to share my experiences and learnings. First, it’s hard not to compare two events. Both companies compete head to head with each other

Alyona Medelyan PhD
Alyona Medelyan PhD

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