Caley McGillvary

Caley enjoys creating useful content to help people learn new things and solve problems.

a smilinman interacting with several screens, featuring charts, and graphs, text and pie charts

Product Update: new features round-up Members Public

Discover our newest feature updates, including Theme Discovery, Advanced Search, Data Volume alerts, and Improved Example Comments, designed to make analyzing customer feedback easier and more insightful than ever!

Caley McGillvary
Caley McGillvary
Using Thematic
Product Update: Theme Summary

Product update: Theme Summarizer Members Public

Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!

Caley McGillvary
Caley McGillvary
Using Thematic
A woman pops out of a computer, surrounded by analytics icons, a magnifying glass, chat bubbles, lists with checkboxes

6 ways product managers can leverage feedback analytics software Members Public

Feedback analytics software makes it easy for product managers to get a better understanding of what works (and what doesn't!) for their users. Find out how this helps build better products!

Caley McGillvary
Caley McGillvary
Feedback Analysis
Product update title for issues, questions and requests.

Product update: Feedback categorization Members Public

Thematic now has a feedback categorization filter, so you can effortlessly identify all the Questions, Issues and Requests within your customer feedback.

Caley McGillvary
Caley McGillvary
Using Thematic
Product update feature image - small people fixing and making adjustments to a data window

Product update: Quick Edit Members Public

With Thematic's Quick Edit feature, you can edit your themes on the fly as you’re viewing data. And for the first time, you can also change the sentiment!

Nigel Warren Caley McGillvary
Using Thematic
Two people working and adjusting metrics based on customer feedback

Building a case for feedback analytics Members Public

You might already be sold on feedback analytics software - welcome to the club! But now you need to prove that it's a worthwhile investment. We've put together this post to help you build a business case for feedback analytics.

Caley McGillvary
Caley McGillvary
Feedback Analysis
A man with a backpack looks into the distance

Product discovery: what you need to know Members Public

Product discovery guides product development teams to find the right problems to solve for their customers. But what is product discovery, and what makes it work well?

Caley McGillvary
Caley McGillvary
Product Experience
Product update cover image showing several data connections

Product update: integrations management and data upload history Members Public

We'd like to highlight a couple of product updates which will make your life easier: integrations management and data upload history.

Caley McGillvary
Caley McGillvary
Using Thematic

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