Maximizing the value of customer feedback for product teams Paid Members Public
Responsible for People and Customer Insights at Atlassian, Jae shares what Atlassian has learned about maximizing the value of customer feedback for product development teams and their users.
Establishing a customer-centric culture at your company Paid Members Public
A customer experience/voice of customer programme is essential for establishing a customer-centric culture at your company. Here's how to get it right.
Fitness Tracker Showdown: Garmin Connect vs Strava Paid Members Public
Two of the most popular apps for fitness tracking are Strava and Garmin Connect. I've chosen to compare App Store reviews for both to see what I can discover. If a run, bike or swim isn’t recorded by an app it didn’t actually happen, right?
How to build a feedback form: 11 customer feedback examples Paid Members Public
Learn how to leverage customer feedback to create a better product and enhance your customer service. Get inspired by these 11 customer feedback examples.
4 tips to mature your VoC programme Paid Members Public
Having a VoC programme is not just listening to customers and monitoring performance. A mature programme enables you to continuously improve, driving business performance in return. So how do you move up the maturity curve?
What does GPT-4 mean for Insights Professionals? Paid Members Public
How will GPT-4 change the work of insights professionals? Will it take over the insights and research landscape - or can we use it to our advantage?
Product update: Theme Summarizer Paid Members Public
Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!
What is it like to attend the Qualtrics X4 Summit? And is it worth it? Paid Members Public
Is attending the Qualtrics X4 summit worth it? If you are thinking of attending the next X4, let me summarize my experience for you.
