Product Experience
Solving for the whole customer experience: Ant Marty from Instacart Paid Members Public
Instacart has four distinct types of customers: their end consumers, personal shoppers, retailers, and the companies advertising on their platform. Hear from Ant Marty about how she uses Thematic to solve for Instacart's whole customer experience.
Product discovery: what you need to know Paid Members Public
Product discovery guides product development teams to find the right problems to solve for their customers. But what is product discovery, and what makes it work well?
The best text analytics software platforms (2024) Paid Members Public
When you’ve got big data, you need the right analytics tools to make sense of it! We’ve pulled together this list of the best text analytics software platforms to help you decide on the right provider for your company.
Product update: integrations management and data upload history Paid Members Public
We'd like to highlight a couple of product updates which will make your life easier: integrations management and data upload history.
Product update: key takeaways Paid Members Public
Our product team's latest invention is the key takeaways widget. It provides a shortlist of key takeaways based on what’s showing up in your data, and it feels like pure magic!
Product update: new filters Paid Members Public
We've updated Thematic's filter interface so it's faster and easier to use. We also have new filtering options and the ability to filter by themes!
Get an understanding of feedback analytics tools! Paid Members Public
We understand if you have some concerns about how Thematic can work for you, but we’re keen to put your fears to rest! Here are some of the biggest concerns our prospective customers bring to us, and how we eliminate each and every one.
How to build a story from customer feedback Paid Members Public
Building a story from customer feedback is a critical skill you need to learn, especially if you're responsible for delivering insights across your company.
