Using Thematic
Read articles on how to get the most out of Thematic AI software and customer feedback data. Learn from customer stories, product examples and tips.
Travel sites go head to head: Expedia vs Booking.com Paid Members Public
Both Booking.com and Expedia are popular travel booking apps. But which is the best? We took a look at thousands of reviews to find out.
How to validate your AI-driven insights Paid Members Public
AI-driven insights are a powerful tool to enable analysts to extract value from qualitative data like user feedback. Here's how to build confidence in the results!
How Thematic helped me find the best AI chatbot Paid Members Public
Using Thematic, our Product Director compares popular iOS Apps Ask AI and Bing. Which comes out on top?
Thematic shortlisted for Best CX Partner 2023 in Australia and New Zealand’s CX Awards Paid Members Public
We're thrilled to reveal that Thematic is on the shortlist for the coveted Best CX Partner 2023 award in the Australia and New Zealand CX Awards!
How do users feel about Twitter rebranding to X? Paid Members Public
With Thematic, I can surface insights from thousands of Twitter/X user reviews. Let's take a look at how they're really feeling about the rebrand.
Pioneering the future of customer feedback analytics: an interview with Alyona Medelyan Paid Members Public
Read Upsilon's interview with Alyona and discover how she got started in the world of feedback analytics - and built Thematic!
Scale or fail: Building an infinite customer feedback loop with AI Paid Members Public
Atlassian's Mick Stapleton shares his story of the enrichment and automation of the Atlassian customer experience, and how Thematic made it possible.
The future of feedback: introducing Answers Paid Members Public
Easily access and analyse feedback data by asking questions and receiving narrative answers. Get what you need from feedback data, instantly!
