Using Thematic
Read articles on how to get the most out of Thematic AI software and customer feedback data. Learn from customer stories, product examples and tips.
Product Update: Feedback Summarizer Paid Members Public
Summarize your data throughout the platform, to instantly understand what matters most to customers, as well as how and why it's changing.
Introducing Thematic's Bold New Look: A Brand Refresh for the Future of Feedback Paid Members Public
We're thrilled to introduce our refreshed visual brand. In this post, we're sharing the "why" behind the update, the thoughtful design choices, and more.
Product Update: new features round-up Paid Members Public
Discover our newest feature updates, including Theme Discovery, Advanced Search, Data Volume alerts, and Improved Example Comments, designed to make analyzing customer feedback easier and more insightful than ever!
Generative AI and Feedback Analysis: security and data privacy concerns Paid Members Public
How can you use generative AI safely? In this post, Alyona covers security concerns around generative AI, and addresses how to lower risks.
Maximizing the value of customer feedback for product teams Paid Members Public
Responsible for People and Customer Insights at Atlassian, Jae shares what Atlassian has learned about maximizing the value of customer feedback for product development teams and their users.
Fitness Tracker Showdown: Garmin Connect vs Strava Paid Members Public
Two of the most popular apps for fitness tracking are Strava and Garmin Connect. I've chosen to compare App Store reviews for both to see what I can discover. If a run, bike or swim isn’t recorded by an app it didn’t actually happen, right?
Product update: Theme Summarizer Paid Members Public
Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!
Product update: view customer comments from your dashboard Paid Members Public
With our latest update, you can view customer comments from your Thematic dashboard. Enable comments in any widget with clickable themes, and get an immediate view of the customer, in their own words.
