Using Thematic

Read articles on how to get the most out of Thematic AI software and customer feedback data. Learn from customer stories, product examples and tips.

Bar chart image for chart exports product update

Product Update: Chart Exports Members Public

We've heard from customers that they want to be able to share the impactful visuals in Thematic more widely, more easily - and now you can!

Caley McGillvary
Caley McGillvary
Using Thematic
graphic showing a small person holding a giant pencil, pointing to the word 'summary'

Product Update: Feedback Summarizer Members Public

Summarize your data throughout the platform, to instantly understand what matters most to customers, as well as how and why it's changing.

Caley McGillvary
Caley McGillvary
Using Thematic
Introducing Thematic's bold new visual identity

Introducing Thematic's Bold New Look: A Brand Refresh for the Future of Feedback Members Public

We're thrilled to introduce our refreshed visual brand. In this post, we're sharing the "why" behind the update, the thoughtful design choices, and more.

Alana Dell
Alana Dell
Using Thematic
a smilinman interacting with several screens, featuring charts, and graphs, text and pie charts

Product Update: new features round-up Members Public

Discover our newest feature updates, including Theme Discovery, Advanced Search, Data Volume alerts, and Improved Example Comments, designed to make analyzing customer feedback easier and more insightful than ever!

Caley McGillvary
Caley McGillvary
Using Thematic
Male and female locked away within reach of a robot AI carrying a key

Generative AI and Feedback Analysis: security and data privacy concerns Members Public

How can you use generative AI safely? In this post, Alyona covers security concerns around generative AI, and addresses how to lower risks.

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech
Two people looking at customer feedback

Maximizing the value of customer feedback for product teams Members Public

Responsible for People and Customer Insights at Atlassian, Jae shares what Atlassian has learned about maximizing the value of customer feedback for product development teams and their users.

Jae Eddison
Jae Eddison
Feedback Analysis
Fitness activities in front a apple watch with some functional icons such as social, GPS, Graphs, Weig

Fitness Tracker Showdown: Garmin Connect vs Strava Members Public

Two of the most popular apps for fitness tracking are Strava and Garmin Connect. I've chosen to compare App Store reviews for both to see what I can discover. If a run, bike or swim isn’t recorded by an app it didn’t actually happen, right?

Kim Cornwell
Kim Cornwell
Feedback Analysis
Product Update: Theme Summary

Product update: Theme Summarizer Members Public

Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!

Caley McGillvary
Caley McGillvary
Using Thematic

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