Using Thematic
Read articles on how to get the most out of Thematic AI software and customer feedback data. Learn from customer stories, product examples and tips.
![Product update feature image - small people fixing and making adjustments to a data window](/insights/content/images/size/w1384/2022/11/Product-update---quick-edit.png)
Product update: Quick Edit Paid Members Public
With Thematic's Quick Edit feature, you can edit your themes on the fly as you’re viewing data. And for the first time, you can also change the sentiment!
![Drivers of customer satisfaction - diagram](/insights/content/images/size/w1384/2022/10/Customer-feedback_1920x1080-100.jpg)
Customer-led product strategy: a guide Paid Members Public
Customer-led product strategy is about designing the best product experience. But how should you approach it, and avoid common pitfalls?
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How Thematic Drives Data-Driven Prioritization for Hopin Paid Members Public
Discover how Hopin empowered product teams with data-driven prioritization by using Thematic to transform customer feedback into rich insights at scale. Learn how Thematic simplified the process and helped product teams build critical features faster.
![The Thematic team at Ra](/insights/content/images/size/w1384/2022/10/Team-retreat.png)
Thematic company retreat 2022 Paid Members Public
Our team is fully remote, which works really well for us. But we do like to bring the team together in person each year - this time we met in New Zealand!
![Two people working and adjusting metrics based on customer feedback](/insights/content/images/size/w1384/2023/07/Business-case---Blog-cover-1920x1080.png)
Building a case for feedback analytics Paid Members Public
You might already be sold on feedback analytics software - welcome to the club! But now you need to prove that it's a worthwhile investment. We've put together this post to help you build a business case for feedback analytics.
![A man with a backpack looks into the distance](/insights/content/images/size/w1384/2022/08/Product-discovery.png)
Product discovery: what you need to know Paid Members Public
Product discovery guides product development teams to find the right problems to solve for their customers. But what is product discovery, and what makes it work well?
![Product update cover image showing several data connections](/insights/content/images/size/w1384/2022/08/Product-update---integrations.png)
Product update: integrations management and data upload history Paid Members Public
We'd like to highlight a couple of product updates which will make your life easier: integrations management and data upload history.
![](/insights/content/images/size/w1384/2022/07/Product-update---key-takeaways.png)
Product update: key takeaways Paid Members Public
Our product team's latest invention is the key takeaways widget. It provides a shortlist of key takeaways based on what’s showing up in your data, and it feels like pure magic!