Using Thematic

Read articles on how to get the most out of Thematic AI software and customer feedback data. Learn from customer stories, product examples and tips.

The Thematic team at Ra

Thematic company retreat 2022 Members Public

Our team is fully remote, which works really well for us. But we do like to bring the team together in person each year - this time we met in New Zealand!

Alyona Medelyan PhD
Alyona Medelyan PhD
Using Thematic
Two people working and adjusting metrics based on customer feedback

Building a case for feedback analytics Members Public

You might already be sold on feedback analytics software - welcome to the club! But now you need to prove that it's a worthwhile investment. We've put together this post to help you build a business case for feedback analytics.

Caley McGillvary
Caley McGillvary
Feedback Analysis
A man with a backpack looks into the distance

Product discovery: what you need to know Members Public

Product discovery guides product development teams to find the right problems to solve for their customers. But what is product discovery, and what makes it work well?

Caley McGillvary
Caley McGillvary
Product Experience
Product update cover image showing several data connections

Product update: integrations management and data upload history Members Public

We'd like to highlight a couple of product updates which will make your life easier: integrations management and data upload history.

Caley McGillvary
Caley McGillvary
Using Thematic

Product update: key takeaways Members Public

Our product team's latest invention is the key takeaways widget. It provides a shortlist of key takeaways based on what’s showing up in your data, and it feels like pure magic!

Nigel Warren
Nigel Warren
Product Experience
People comparing things like money and food

Thematic's favorite brands Members Public

The Thematic team gave feedback on several high profile brands to discover Thematic’s favorite - as well as the reasons why.

Nicolas Zawadzki
Nicolas Zawadzki
Using Thematic
Product update: new filters

Product update: new filters Members Public

We've updated Thematic's filter interface so it's faster and easier to use. We also have new filtering options and the ability to filter by themes!

Nigel Warren
Nigel Warren
Product Experience

AI-powered, human enhanced! How to take feedback analytics to the next level Members Public

Can you trust AI when you don't understand the way it makes decisions? Or do you need control? Learn how AI and people can collaborate to get the best insights from feedback faster.

Alyona Medelyan PhD
Alyona Medelyan PhD
AI & Tech

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