Feedback Analysis
Travel sites go head to head: Expedia vs Booking.com Paid Members Public
Both Booking.com and Expedia are popular travel booking apps. But which is the best? We took a look at thousands of reviews to find out.
How to validate your AI-driven insights Paid Members Public
AI-driven insights are a powerful tool to enable analysts to extract value from qualitative data like user feedback. Here's how to build confidence in the results!
How Thematic helped me find the best AI chatbot Paid Members Public
Using Thematic, our Product Director compares popular iOS Apps Ask AI and Bing. Which comes out on top?
What is a feedback loop and how does it work? Paid Members Public
Feedback loops help businesses to understand their customers' needs better and make informed decisions to improve customer experience. Here's a quick breakdown.
How do users feel about Twitter rebranding to X? Paid Members Public
With Thematic, I can surface insights from thousands of Twitter/X user reviews. Let's take a look at how they're really feeling about the rebrand.
Understanding Qualitative vs Quantitative Data Paid Members Public
Understanding how to use both qualitative and quantitative data can help you make better decisions and gain deeper insights. Here's what you need to know.
The future of feedback: introducing Answers Paid Members Public
Easily access and analyse feedback data by asking questions and receiving narrative answers. Get what you need from feedback data, instantly!
Maximizing the value of customer feedback for product teams Paid Members Public
Responsible for People and Customer Insights at Atlassian, Jae shares what Atlassian has learned about maximizing the value of customer feedback for product development teams and their users.