Feedback Analysis

graphic of elon musk next to the new x logo

How do users feel about Twitter rebranding to X? Members Public

With Thematic, I can surface insights from thousands of Twitter/X user reviews. Let's take a look at how they're really feeling about the rebrand.

Caley McGillvary
Caley McGillvary
Feedback Analysis
a diverse group of people talking

Understanding Qualitative vs Quantitative Data Members Public

Understanding how to use both qualitative and quantitative data can help you make better decisions and gain deeper insights. Here's what you need to know.

Caley McGillvary
Caley McGillvary
Feedback Analysis
Product view of Answers feature in Thematic

The future of feedback: introducing Answers Members Public

Easily access and analyse feedback data by asking questions and receiving narrative answers. Get what you need from feedback data, instantly!

Caley McGillvary
Caley McGillvary
AI & Tech
Two people looking at customer feedback

Maximizing the value of customer feedback for product teams Members Public

Responsible for People and Customer Insights at Atlassian, Jae shares what Atlassian has learned about maximizing the value of customer feedback for product development teams and their users.

Jae Eddison
Jae Eddison
Feedback Analysis
Fitness activities in front a apple watch with some functional icons such as social, GPS, Graphs, Weig

Fitness Tracker Showdown: Garmin Connect vs Strava Members Public

Two of the most popular apps for fitness tracking are Strava and Garmin Connect. I've chosen to compare App Store reviews for both to see what I can discover. If a run, bike or swim isn’t recorded by an app it didn’t actually happen, right?

Kim Cornwell
Kim Cornwell
Feedback Analysis
Man on ladder building out component of a form for feedback

How to build a feedback form: 11 customer feedback examples Members Public

Learn how to leverage customer feedback to create a better product and enhance your customer service. Get inspired by these 11 customer feedback examples.

Freya Laskowski
Freya Laskowski
Feedback Analysis
Watering plants of different sizes to represent your VoC maturity - feedback in the background

4 tips to mature your VoC programme Members Public

Having a VoC programme is not just listening to customers and monitoring performance. A mature programme enables you to continuously improve, driving business performance in return. So how do you move up the maturity curve?

Melanie Disse
Melanie Disse
Customer Experience
A woman pops out of a computer, surrounded by analytics icons, a magnifying glass, chat bubbles, lists with checkboxes

6 ways product managers can leverage feedback analytics software Members Public

Feedback analytics software makes it easy for product managers to get a better understanding of what works (and what doesn't!) for their users. Find out how this helps build better products!

Caley McGillvary
Caley McGillvary
Feedback Analysis

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