Product Updates
Learn what's new in Thematic. Thematic is built for researchers in tech companies to automatically identify and understand customer issues.
Product Update: Shared Answers, Improved Nav and more Paid Members Public
We've enhanced our Conversational Analytics feature and set up email workflows for Thematic Answers and comments. Plus now you can pull data from Snowflake!
Product Update - Exporting data, Auditing Answers and More Paid Members Public
Our product team have been super busy shipping new features and updates! We’re on a mission to give you greater access to and control over your data, including exporting custom tables in a csv file, pre-cleaning data and auditing the use of Answers. Read on to get the details,
Product Update: Summarizer and Quick Filters Paid Members Public
Early this year we shipped a Generative AI feature that creates summaries of any data point for our users. Over the months, we've iterated to get the quality up and add them in different parts of the product. We’ve been delighted to hear how they're helping our customers: "Summaries
Product Update: Chart Exports Paid Members Public
We've heard from customers that they want to be able to share the impactful visuals in Thematic more widely, more easily - and now you can!
Product Update: Feedback Summarizer Paid Members Public
Summarize your data throughout the platform, to instantly understand what matters most to customers, as well as how and why it's changing.
Product Update: new features round-up Paid Members Public
Discover our newest feature updates, including Theme Discovery, Advanced Search, Data Volume alerts, and Improved Example Comments, designed to make analyzing customer feedback easier and more insightful than ever!
Product update: Theme Summarizer Paid Members Public
Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!
Product update: view customer comments from your dashboard Paid Members Public
With our latest update, you can view customer comments from your Thematic dashboard. Enable comments in any widget with clickable themes, and get an immediate view of the customer, in their own words.