Product Updates

Learn what's new in Thematic. Thematic is built for researchers in tech companies to automatically identify and understand customer issues.

Product Update: Shared Answers, Improved Nav and more Members Public

We've enhanced our Conversational Analytics feature and set up email workflows for Thematic Answers and comments. Plus now you can pull data from Snowflake!

Alana Dell
Alana Dell
Product Updates

Product Update - Exporting data, Auditing Answers and More Members Public

Our product team have been super busy shipping new features and updates! We’re on a mission to give you greater access to and control over your data, including exporting custom tables in a csv file, pre-cleaning data and auditing the use of Answers. Read on to get the details,

Alana Dell
Alana Dell
Using Thematic
Abstract image of the new product updates: summarizer and quick filter options

Product Update: Summarizer and Quick Filters Members Public

Early this year we shipped a Generative AI feature that creates summaries of any data point for our users. Over the months, we've iterated to get the quality up and add them in different parts of the product. We’ve been delighted to hear how they're helping our customers: "Summaries

Alana Dell
Alana Dell
Product Updates
Bar chart image for chart exports product update

Product Update: Chart Exports Members Public

We've heard from customers that they want to be able to share the impactful visuals in Thematic more widely, more easily - and now you can!

Caley McGillvary
Caley McGillvary
Using Thematic
graphic showing a small person holding a giant pencil, pointing to the word 'summary'

Product Update: Feedback Summarizer Members Public

Summarize your data throughout the platform, to instantly understand what matters most to customers, as well as how and why it's changing.

Caley McGillvary
Caley McGillvary
Using Thematic
a smilinman interacting with several screens, featuring charts, and graphs, text and pie charts

Product Update: new features round-up Members Public

Discover our newest feature updates, including Theme Discovery, Advanced Search, Data Volume alerts, and Improved Example Comments, designed to make analyzing customer feedback easier and more insightful than ever!

Caley McGillvary
Caley McGillvary
Using Thematic
Product Update: Theme Summary

Product update: Theme Summarizer Members Public

Our Theme Summarizer feature is now powered by generative AI, so you can get an instant understanding of any theme in your data!

Caley McGillvary
Caley McGillvary
Using Thematic
Product update cover image showing comments connected to a dashboard widget

Product update: view customer comments from your dashboard Members Public

With our latest update, you can view customer comments from your Thematic dashboard. Enable comments in any widget with clickable themes, and get an immediate view of the customer, in their own words.

Nigel Warren
Nigel Warren
Using Thematic

Table of Contents