Using Thematic

Read articles on how to get the most out of Thematic AI software and customer feedback data. Learn from customer stories, product examples and tips.

Thematic's Fall 2022 G2 badges

Thematic is a G2 high performer! Members Public

We’re delighted to announce that we have been named a High Performer at G2.com for three categories: Feedback Analytics Software, Text Analysis Software and Enterprise Feedback Management.

Alana Dell
Alana Dell
Using Thematic

Get an understanding of feedback analytics tools! Members Public

We understand if you have some concerns about how Thematic can work for you, but we’re keen to put your fears to rest! Here are some of the biggest concerns our prospective customers bring to us, and how we eliminate each and every one.

Caley McGillvary
Caley McGillvary
Feedback Analysis

Product update: Slack analysis Members Public

We’re happy to say that Thematic is now able to integrate and analyze the text within a specific Slack channel to uncover the sentiment and themes of each message.

Nathan Holmberg
Nathan Holmberg
Product Experience
A big blue robot looks down at a red robot that has fallen

Know what great looks like: building trust in text analytics software Members Public

When it comes to analyzing feedback, AI can be your best friend. But can you trust text analytics software if you don’t understand how it works?

Alyona Medelyan PhD
Alyona Medelyan PhD
Feedback Analysis

Product update: Introducing Workflows Members Public

We’ve implemented a new feature called Workflows, which triggers email or Slack notifications based on detected changes in your data.

Caley McGillvary
Caley McGillvary
Product Experience

Unlocking contextual insights with Levels to build a better product Members Public

Through using Thematic, Levels can focus on specifics in user experiences and be more human-centered in their design solutions.

Caley McGillvary
Caley McGillvary
Product Experience

Product update: Introducing Labels and Theme Summarization Members Public

Our labels update helps you to get more value from your feedback data, while summarization makes it easier and faster to get insight into how to address an issue.

Nigel Warren
Nigel Warren
Using Thematic

A personal story... We stand with Ukraine Members Public

Dear friends of Thematic, I want to add some color into the coverage of the war in Ukraine. I was born in Crimea to parents with mixed heritage. My dad is part-Ukrainian and part-German. My mum is part-Ukrainian and part-Russian. I spent my summers with my grandparents in Kryvyi Rih,

Alyona Medelyan PhD
Alyona Medelyan PhD
Using Thematic

Table of Contents