FOR PEOPLE ANALYTICS AND HR INSIGHTS TEAMS

Scale Employee Listening Without Compromising Trust

You get thousands of open-ended comments, sensitive signals buried in the data and a one week window to produce reports for every department leader. Thematic turns that complex data into specific, verified insights and puts them in front of the right managers automatically.

Loved and Trusted by Leading Enterprises
Linkedin LogoDoordash logo
Atlassian LogoElectronic arts logo
Woolworths logoLending tree logoLinkedin LogoHP logoAtlassian LogoBNY Mellon logoDeliveroo logoSun Life logo
Linkedin LogoDoordash logo
Atlassian LogoElectronic arts logo
Woolworths logoLending tree logoLinkedin LogoHP logoAtlassian LogoBNY Mellon logoDeliveroo logoSun Life logo
Connect and unify feedback sources icon

Every Comment Analyzed, Nothing Missed

Thematic automatically surfaces themes across thousands of open-ended responses. Including the rare, sensitive signals that manual review or pre-trained models would never catch.

Analyze themes scores and categories icon

Give Every Manager a Tailored View

Every leader sees their department’s data, filtered automatically on the metrics and themes they own. No manual building of individual reports each quarter.

Get actionable intelligence icon

Link Themes to Business Outcomes

Quantify each theme's impact on engagement, wellbeing scores and turnover intent. See which themes are dragging metrics down, and what addressing each one would be worth.

Connect and unify feedback sources icon

Insights Backed by Evidence, Not Opinion

Every summary and theme links to the comments behind it, so findings arrive with evidence attached. No black box here. With Thematic, every insight can be defended.

UNIFY VOICE OF EmPLOYEE

Every Comment Analyzed. Nothing Missed

When thousands of employees respond to a survey, the most critical signals are often the rarest ones. A safety concern surfaced in one facility, a pattern emerging across three question tabs, a theme that only appears in the night shift data. Thematic finds all of it, automatically, and tells you exactly where it lives.

  • Custom theme monitoring surfaces org-specific phrases. Clinical terminology, sensitive HR categories, internal phrases that generic NLP models miss entirely or take weeks to set up.
  • Sub-themes within each major theme turn broad patterns into specific actions: "pay concerns" becomes "pay transparency for part-time staff”
  • Theme model updates continuously as new language emerges, with a version history of every change
IDENTIFY AND PRIORITIZE

Understand Every Score Change

Thematic maps every movement in engagement or turnover likelihood to the specific themes, issues, teams and sentiment that drove it, so you know exactly what changed, where, and what addressing it would be worth.

  • Segment by department, location, or manager cohort to find exactly where culture is thriving and where it needs immediate support
  • Track theme volume and sentiment across survey cycles to measure whether initiatives taken between surveys actually changed perceptions or experience
  • Use Deep Dive to move from a broad theme to the specific sub-issue a team needs to act on. From "staffing concerns" to "agency-to-permanent ratio in night shifts"
DISTRIBUTE INSIGHTS AND CLOSE THE LOOP

Team-based Insights Built Automatically

Whether through automated alerts, role-based dashboards, on-demand reports, or direct queries via MCP, People Insights gets to every team as needed.

  • Department-filtered dashboards with view-only access replace individually-built leader reports, so 150 leaders get a live, accurate view without 150 manual files
  • Sensitive themes route directly to the right owner, via the tools and BI platforms they already use : workplace safety signals go to Employee Health, DEI themes go to People & Culture
  • Combine data across survey cycles and platforms in one view, so year-over-year analysis survives platform migrations
Enterprise Platform

Purpose Built For Strong Governance And Security

From AI and data governance to robust architecture and enterprise-grade security, Thematic helps you break down data silos with efficiency and peace of mind - to get more value from unstructured feedback.

Learn About Thematic Data Governance

Defensible intelligence, not black-box AI

Every theme traces back to the raw customer comments that created it. You are always in control of how feedback is interpreted and distributed.

Enterprise-Level Specialist Support

Enterprise implementations are up and running within days, not quarters. No dependence on external service providers or reconfiguration partners.

Secure and Compliant Foundations

We meet the highest industry compliance standards, including SOC 2 Type II, GDPR and CCPA - and have successfully passed every audit since starting operations.

Access control and audit management

Thematic enforces  role-based access controls, with unique login identifiers and built-in audit logs for complete visibility into data and user activity - simplifying data governance at scale

CUSTOMER IMPACT

Trusted by People Analytics Teams

Thematic helped us deliver standardized insight reports to all 250 department leaders in just 3 days, a process that previously took weeks of manual work.

Read full case study
Alexandra Clifton headshot, Community Health System
Alexandra Clifton, Organizational Development Partner, Community Health System
Community Health System testimonial card

Our partnership with Thematic helps us get clear customer intelligence to directly inform our product roadmap and corporate strategy. Because everything we do should make our customers lives easier. With the insights, we've seen significant improvements, such as a 30% decrease in contact centre failure.

Atom Bank logo
Michael Sherwood- Head of Customer Experience, Atombank
Atom Bank customer testimonial card

In quickly getting the voice of the customer from a survey to the CEO’s desk, Thematic is by far the best solution. Thematic is easier to use for refining themes and the model. It’s able to synthesise the impact that themes have on the overall score. It’s simple to triangulate third party data sets and easily compare cohorts of data

NBN Co logo
Blake James - Executive Manager Research and Insights
NBN Co customer testimonial card

Thematic has a great UI and is very intuitive, with not much training required to start using the software. You need to understand what you need to do in order to change performance. Thematic does that.

Vodafone logo
Melanie Disse - Customer Research Specialist, Vodafone
Vodafone customer testimonial card

We wouldn’t be able to get the quality of insights without Thematic. Everyone uses it, understands it and it’s a driver of insights and time savings.

Doordash logo
Zach Schendel, Head of Research
DoorDash customer testimonial card

Not only did Thematic uncover new actionable insights, but they reduced our time to insight from 7 days to 5 hours - less than 9% of our previous analysis time, while using multiple datasets for analysis.

Head of Customer Insights - APAC Leading Retailer
Leading retailer customer testimonial card

The Music Instruments industry has a lot of very specific terminology and product information so a lot of other solutions were just not appropriate. It's important that Thematic is customizable, and scaleable too. Armed with Thematic, I can enter discussions with industry partners, knowing where the issues lie.

Serato logo
Young Ly- CEO, Serato
Serato customer testimonial card
Common questions

Answered before the first call.

The questions enterprise buyers ask most. Answered directly.

Our survey platform already includes text analytics. Why do we need Thematic?

Most survey platforms use predefined taxonomies or basic keyword matching. Responses are forced into categories the platform was already trained on, which means unexpected issues, emerging language and org-specific concerts are missed or miscategorized. Thematic builds themes organically from your data, so it surfaces what employees are genuinely saying, and lets you define your own terminology on top. It works across multiple survey cycles, in one consistent theme model, so analysis doesn’t break when you change tools.

We export data from our survey tool in messy formats. Can Thematic handle that?

Yes. Multi-tab exports, inconsistent column structures, missing unique IDs across question tabs — Thematic handles the data preparation before analysis runs. The Theming Agent generates the initial structure automatically; your team refines it to align with your business language. Most customers go from raw export to first theme model within hours of connecting their data, not days.

Can managers access their team’s results insights without seeing other departments' data?

Yes. Thematic supports view-only access, department-level filtering, and role-based permissions so each leader sees exactly their data and nothing else, without submitting a request. You can create a unique filtered link per department, or set up a single dashboard where each person's view is locked to their reporting unit.

Does Thematic connect to our existing People tools and data stack?

Yes. Thematic connects to Qualtrics, InMoment, SurveyMonkey, BigQuery, Snowflake, Tableau, Power BI, and Microsoft natively or via API and SFTP. Managers can access their data insights inside the tools they already use.

How do we build the business case for investing in an employee intelligence layer?

The efficiency case is concrete: replacing a manual cycle of individually-built leader reports with a live dashboard system frees analyst time to focus on insight and strategy. Thematic connects themes to engagement scores, wellbeing ratings, and turnover intent, so every finding arrives with a "what addressing this would be worth" framing. Thematic delivers trusted insights and recommended actions fast, to support CHRO presentations, reviews and budget conversations.

/* Top banner pulsating dot */