Transforming feedback into insights for decision makers

Our proprietary AI captures the meaning of text feedback, turning it into quality themes and sentiment in near real-time. Bring in your organization's knowledge with our simple-to-use theme editor. You'll deliver insights that are specific, actionable and trusted. It's super fast to get value!

A view of Thematic platform with the data sources, visualizations and analyzed data.
A view of the data import UI in Thematic

Your data, piped in from wherever its stored

Whether your feedback comes from surveys, reviews, support tickets or social channels, Thematic can handle it. You can bring in data from anywhere - and if it’s not in the right format, we’ll reshape it so it’s ready for analysis.

What data can I use?

Get structured and curated view of all your feedback data

With an expert combination of natural language processing and Gen AI, Thematic automatically turns thousands of comments or chats into themes, sentiment, synthetic scores and more.

Our Theme Editor gives you control to drill down into themes and tailor analysis to your business context.

How can I get curated themes in hours?
A view of the theme analysis tools with a waterfall score change chart.
A view of a Thematic dashboard with the natural language interface to ask questions of feedback.

Dig into and share insights the way your stakeholders need them

Effortlessly share insights to inspire action. Deliver the rich detail for deeper understanding, or set teams up for self-service.

How can I report and share the analyzed data?