Why 90% of CX Teams Get Stuck (And How to Break Free) → Free Course
Whether your feedback comes from surveys, reviews, support tickets or social channels, Thematic can handle it. You can bring in data from anywhere - and if it’s not in the right format, we’ll reshape it so it’s ready for analysis.
With an expert combination of natural language processing and Gen AI, Thematic automatically turns thousands of comments or chats into themes, sentiment, synthetic scores and more. Our Theme Editor gives you control to drill down into themes and tailor analysis to your business context.
How can I get curated themes in hours?
Effortlessly share insights to inspire action. Deliver the rich detail for deeper understanding, or set teams up for self-service.
How can I report and share the analyzed data?From AI and data governance to robust architecture and enterprise-grade security, Thematic helps you break down data silos with efficiency and peace of mind - to get more value from unstructured feedback.
Learn About Thematic Data GovernanceSupport demanding workloads of sensitive customer data with always-on, encryption and enterprise-grade security - including geographic hosting, observability and disaster recovery, regardless of region.
As your organization matures in its feedback analytics, Thematic scales with growth and integrates smoothly with existing tools and workflows - without requiring an overhaul
We meet the highest industry compliance standards, including SOC 2 Type II, GDPR and CCPA - and have successfully passed every audit since starting operations.
Thematic enforces role-based access controls, with unique login identifiers and built-in audit logs for complete visibility into data and user activity - simplifying data governance at scale
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