The best feedback analytics platform for unlocking rich insights at scale

More than fast and easy. Thematic delivers trusted, meaningful insights from any feedback source

See how Thematic works
Thematic product overview with data source types on the left, analysis view in the middle and sample comments on the right. Thematic product overview with data source types on the left, analysis view in the middle and sample comments on the right.

Your data, piped in from where ever its stored.

Customer feedback is everywhere! Thematic makes it simple to use all this data, for a unified and rich understanding of your customer. You can pipe out analyzed data too.
What data can I use?
Selection of 6 data source types that can be uploaded into Thematic Selection of 6 data source types that can be uploaded into Thematic

Uncover key insights in feedback with specific theme discovery.

From support chat to product feedback, Thematic uses sophisticated natural language processing to analyze and automatically build themes from your data. The speed and consistency of AI power are magnified by researcher expertise.
Discover how it works
Icon set of key insights - AI Powered, Automated Summaries, No Code Analysis, Categorize Issues, Bugs and Requests, Thematic Analysis and Sentiment Analysis Icon set of key insights - AI Powered, Automated Summaries, No Code Analysis, Categorize Issues, Bugs and Requests, Thematic Analysis and Sentiment Analysis

Dig into and share insights the way your stakeholders need them

Effortlessly share insights to inspire action. Deliver the rich detail for deeper understanding, or set teams up for self-service.
Explore data visualizations
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Explore Thematic resources

GENERATIVE AI
GENERATIVE AI

How to use Generative AI safely with your data

 GET MORE FROM YOUR VOC PROGRAMME
GET MORE FROM YOUR VOC PROGRAMME

4 tips to mature your VOC programme and drive CX success

 BUILD A CASE FOR BETTER INSIGHTS
BUILD A CASE FOR BETTER INSIGHTS

Unlocking contextual insights with Levels

Get started with a guided trial on your data

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& see the Thematic platform in action.

• Free trial on your dataset
• Learn how Thematic can solve your specific pain points
• Discover & review Thematic’s full functionality

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