What plan meets your needs?

Get in touch and we’ll give you a personalized recommendation based on your current needs and future goals.

Get a pricing estimate
Foundation
Enterprise
Comment volume *
Up to 25,000
Custom

A comment can be a review, a verbatim
response to a survey in an open-ended
question, a customer complaint text, a customer interaction with a chat agent, a support ticket.

Datasets *
Up to 3 Datasets
Custom

A dataset can be a CSV spreadsheet, a survey pulled from a survey tool, or data pulled from a data source such as a CX platform, support platform, or a social media site.

Thematic and Sentiment analysis
Advanced Analysis Tools
Dashboards and Reports
Workflows
Summarizer
Thematic Answers, with natural language interface
API and one-click integrations

Have questions?
We have answers!

How does Thematic pricing work?

All contracts are based on comment volume, number of datasets, how the dataset is analyzed and the support you need.

What are we like to work with?

We pride ourselves on our outstanding support! Our Customer Success team, lead by a former customer, are often described as 'legendary', 'outstanding' and 'exceptional'. Just check out our G2 reviews.

Do integrations cost extra?

There's no additional cost for our one click integrations or csv uploads. You can also use our API to push data into Thematic. We make it easy to pipe in your data.

What data can I add?

Any dataset with comments, along with the quantitative variables or metadata you'd like to include. Your comments could be survey responses, conversations, support chat, app reviews, social media data or community chat. Thematic works best with at least 2,000 rows of verbatims.

Do you offer a free trial?

Yes, we offer a limited trial for a custom demo and a paid full test for selected organizations. In a custom demo, you will see how and what themes arise in your feedback and can try all the analysis tools in the Thematic platform.

What data protection do you have in place?

You can be sure your data and reporting is handled properly. Thematic is Soc 2 Type II and GDPR compliant with comprehensive security features and workflows.

How do we compare to our competitors?

Find out three ways that we compare to each of these alternatives to Thematic.

We used to spend weeks generating org-wide reports. We now get them done in one day with Thematic.

CX Analyst

Thematic has been the ultimate unlock for us to get a meaningful understanding of our unstructured data effectively and efficiently.

Listening Engagement Manager

Integrations that connect the feedback you get everyday.