We often get asked what sets Thematic apart, and how our remote team is able to have such a big impact globally. The answer comes down to Thematic’s cutting edge approach to AI, robust engineering systems, decision-focused analytics, and a talented and supportive team.
The idea for Thematic came about in 2015, when our founder Alyona Medelyan ran an NLP consultancy. She’s a top expert in the field, with a PhD funded by Google and cited by more than 3000 researchers. Three companies reached out to Alyona for help at the same time. They all had the same problem: they wanted to know what drove their Net Promoter Score. They knew the answers lay in unstructured customer feedback, and that the right NLP algorithm could unlock them.
Alyona collaborated with these companies to create a solution, the forerunner to Thematic. It focused on quick and effortless analysis of survey responses, and tied themes found in qualitative feedback to metrics, explaining what drives them. In 2017, Thematic officially launched. We’re now a leader in feedback analytics, driving success for some of the best companies in the world.
We’re on a mission to deliver the best feedback analytics solution in the market. We tend to brag that Thematic is already the leading solution because we know our text analytics results are the best out of the box, and get better for our customers over time.
We want our customers to feel valued too, so we work closely with them to help get next-level results.
"This team is outstanding. The swift nature of work has enabled us to get to more complex response calculations easily. They are an intellectually curious bunch, genuinely keen on finding solutions."
Ajantha Suriyanarayanan
Director of Consumer Insights,
Art.Com
Behind our product are the people driving it. Ambition, Ownership, Collaboration, and Transparency - these are the values we live by at Thematic. We know that success comes from working smart and deserves to be recognized and rewarded.
Our strategy is clear, our results are shared, and people are accessible.
We aim high, commit to intelligent growth and to finding the best solutions for our customers.
We share our knowledge, ideas and energy to achieve our goals and celebrate success together.
We take ownership of our contribution towards company goals. We find a solution when we see a need.
Fully remote working within NZ and various US timezones
Monthly remote office allowance
Career growth and learning opportunity
Flexible hours
Stock options
Paid paternity/partners leave
We love to hear from talented people. If you are looking for a role with a dynamic, forward-thinking company with an awesome team culture, then email us your CV and let us know why you’d like a career with Thematic.
Complete the form to get in touch with one of our experts & see the Thematic platform in action.
