If you missed our popular webinar on 5 Practical Ways to Influence Managers for VOC Success, catch the recording here!
In this webinar recording, we go through 5 essential and practical tools, see below for more info.
- How to speak in your stakeholders’ language to make your communication relevant.
- Use customer lifetime value as a tool to prioritize and motivate.
- Use strategic ROI to show the bigger pictures of strategic gains and status quo costs.
- Use pattern discovery to scan through raw data, cross-tabs, and multiple sources of data to find patterns.
- Use Pareto Analysis to do more with less and focus on the critical issues.
Who’s doing the talking?
- Lynn Hunsaker, CCO, ClearAction
- Alyona Medelyan, CEO of Thematic
If you have any questions or comments please let us know below. Enjoy the video!