543% ROI. Learn why Thematic is a worthy investment in Forrester's™️ TEI report.

Platform

Product

Overview: Thematic platform

How Thematic works

Add data with one click integrations

Science Behind Thematic

Why our AI works

Thematic Generative AI

The fast path to reliable insights

Conversational Analytics

Intelligence from every interaction

FEATURES

Pipe in and combine any feedback

Uncover themes with AI

Explore Insights

Powerful analytics and visualizations

Thematic Answers

Get specific insights in seconds

Get insights to the right people, fast

Customer Story

How Lending Tree uses Thematic to identify the right product improvements.

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Solutions

Use Cases

Insights & Research

Uncover accurate insights in minutes

Customer Experience

Insights to increase customer lifetime value

Contact Center Operations

Understanding the 'why' behind metrics

Product Experience

Build new features with confidence

Voice of Employee Analysis

Get rich insights to power your people strategy

Customer Stories

Learn how DoorDash builds customer understanding

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Resources

Support

Free tools for feedback analytics

Guides, templates and webinars

Masterclass Events

Learn best practices and get inspired

Articles on insights and analytics

Explore

About us, our values and careers

Unlocking contextual insights with Levels

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Resources

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Guides

Sentiment Analysis Guide How Thematic Analysis Software works How to Analyze Surveys How to Analyze Customer and Product Reviews How to Code Qualitative Data How to Code and Analyze Open-Ended Questions

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