Seamlessly connect customer feedback data from all your sources

Thematic makes it fast and easy to integrate customer feedback from surveys, chat logs, online reviews, and more— fusing it with your quantitative metrics for deeper, actionable insights

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Call Transcript from customer chat being summarized by AI into Qualitative and quantitative data and insights

Pipe in all your data, the way you need to

Thematic works for all kinds of customer feedback. You can harness from across your data sources to understand the true voice of your customer.

What data can I use?

It's easy to set up the variables you want to analyze

AI assisted column matching

Define your own filter variables

Language translation

Field Validation

PII cleaning

Check out our developer docs

You can rely on data exchange for enterprise scale

Large file support
Built-in parallel processing & load balancing
Soc 2 Type II and GDPR compliant
SSO
Multi-region
PII cleaning