Thematic visualizations distill customer feedback into Top 3 reports for stakeholders
Ad-hoc reporting let MMGY quickly deliver answers to CX executives
Travel
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Customer Experience
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Eliminated the need to manually analyze commentsIntegrated customer data from RFID chips for advanced segmentationAutomated reporting to surface top themes from feedback
Stephanie Michaud
With Thematic, I always know what issues customers are talking about. There's no way I could do this manually - it would take literally all of my time.
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